Wholesale Pricing Discount B2B , 484 recensies
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very helpful support. they are very present. very helpful app for developing wholesale business. thank you
We have just started using this app. It provides the features we are looking for that some other apps did not have. We would like to be able to customize some user interface things better, but we have had good customer service with Jawad.
I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.
After 3 days of communicating with them, its finally done. I hope they focus and change on how they can better engage with their customers and be very clear and concise on their instructions given. Now i hope nothing breaks down. fingers crossed.
GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE
Waited over 2 weeks for integration that never happened. If this is standard support, what happens when we have a serious issue? Not recommended.
UPDATE : Support was responding to an email I was not communicating with. App not compatible with theme unfortunately. Customer service did their best.
Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address
so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?
The support is terrible. If it works for you on the first go around, then great but if you need any help beyond that expect to wait days on end with very little to no communication. Seems like a good app, but the support is absolutely TERRIBLE! If you like to have good customer support - stay far away from this one.
Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!
Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future.
- WH team
There is little support for this app. Have tried to schedule demos and even meetings but nobody turns up on the other end. Their support only works 3 days a week.