Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
Bewerkt 5 februari 2021

very helpful support. they are very present. very helpful app for developing wholesale business. thank you

Museum Shop Italy
Italië
2 maanden gebruiken de app
22 februari 2021

We have just started using this app. It provides the features we are looking for that some other apps did not have. We would like to be able to customize some user interface things better, but we have had good customer service with Jawad.

Furbish Studio
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
7 januari 2020

I used this app to help me add a wholesale side for our wholesale customers. When I had questions, customer service was fast and extremely helpful to get us up and running. I was under a deadline so appreciate the fast response.

Lolablue Living
Verenigde Staten
2 dagen gebruiken de app
Bewerkt 5 juni 2020

After 3 days of communicating with them, its finally done. I hope they focus and change on how they can better engage with their customers and be very clear and concise on their instructions given. Now i hope nothing breaks down. fingers crossed.

Pasar Segar | The Fresh Market
Maleisië
Ongeveer een maand gebruiken de app
5 maart 2020

GREAT CUSTOMER SERVICE, GREAT APP, EASY TO USE, SOLVED MY NET 30 PROBLEM IN LESS THAN A HOUR, KEEP UP THE GREAT CUSTOMER SERVICE

ABC CORK WHOLESALE
Canada
1 dag gebruiken de app
Bewerkt 8 september 2020

Waited over 2 weeks for integration that never happened. If this is standard support, what happens when we have a serious issue? Not recommended.

UPDATE : Support was responding to an email I was not communicating with. App not compatible with theme unfortunately. Customer service did their best.

Foam Fab Supply
Verenigde Staten
20 dagen gebruiken de app
16 april 2023

Just signed up, seems okay but the main thing is trade signupm forms, seems you cannot send a notification of a new Trade/Wholesale signup to the shopify registered email address
so the workaround is to send the notification to a personal email and then forward it on, not very practical...? otherwise we have to check manually?

westbasedirect.com
Verenigd Koninkrijk
19 dagen gebruiken de app
23 december 2021

The support is terrible. If it works for you on the first go around, then great but if you need any help beyond that expect to wait days on end with very little to no communication. Seems like a good app, but the support is absolutely TERRIBLE! If you like to have good customer support - stay far away from this one.

11Bravos.com
Verenigde Staten
14 dagen gebruiken de app
1 juni 2021

Raissa, and her team are awesome! they can quickly acknowledge the problem and fix it right away! we have 3 more sites that we own, we are going to migrate to this wholesale platform!

Nicole Lee Online
Verenigde Staten
Ongeveer 12 uur gebruiken de app
Wholesale Helper heeft geantwoord 1 juni 2021

Great to hear that we were able to move fast and help :). Please let us know if you have any questions in the future.

- WH team

23 december 2020

There is little support for this app. Have tried to schedule demos and even meetings but nobody turns up on the other end. Their support only works 3 days a week.

Avenue 4 Paws
Singapore
7 dagen gebruiken de app