Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
16 de agosto de 2023

SAVED OUR LIFE!
We have a 3 tier pricing business: Distribution, Wholesale, and Retail. This has been quite the challenge when working on a Shopify store and myself not being an engineer. We were using some other apps before, and all of a sudden, without any notice, the checkout process with that app stopped working. This was in the middle of our "Prime Day" sales, so it was a HUGE blow and very time sensitive. The other app's support was slow to respond, and never actually found the problem. I jumped ship and did trial and error with a few apps that day to find a fix to get it up and running again. Wholesale Pricing Discount B2B was the winner. Number 1: quick start up time. They didnt require 1-3 business days to install. Number 2: They had live chat support with REAL, knowledgeable, HELPFUL people. And the support response time was always within an hour or so. Number 3: I have been able to have a video call with someone, and now just a phone call with someone about a glitch. The support is unmatched, the UX UI of the app itself is very straightforward (again, not an engineer here), and it has so many robust functions, many of which we don't even use, but I can see their use case for other business models. If you are a B2B/B2C business, and don't want to be on Shopify Plus, THIS is the only app to consider. - Becca Hislop, Marketing Director.

bryght
Estados Unidos
4 months usando a aplicação
Questão respondida por Wholesale Helper 23 de agosto de 2023

Thank you so much for the kind words!! We work really hard and are so happy that you were able to get up and running fast during Prime Day + your support needs met :)

Let us know if you need anything in the future!

Wholesale Helper Support Team

21 de setembro de 2023

During our work on building our b2b shop, we encountered some difficulties in implementing our rather complex scenarios; there are still limitations in our requirements. However, I would like to mention and sincerely thank the technical support - they are absolutely amazing! The guys were so quick to respond, help, patiently explain and very quickly complete the customisations we needed. I've been working with Mehak most of the time and she is the best! Thanks to them we are now the closest to the maximum result we want! This is the best solution in terms of price, quality and functionality.

Java Coffee B2B
Polónia
3 months usando a aplicação
26 de abril de 2024

Excellent app, does exactly what it says on tin. Had a slight issue with the checkout which was solved very quickly by the support/tech team. Highly recommended

ABCO Workshops
Reino Unido
13 de junho de 2023

HIGHLY FUNCTIONAL, TERRIFIC FEATURE SET, NO BLOAT PLATFORM

I've searched a TON for the best wholesale tool and I truly believe this is not only the best built app for a store trying to have a B2B/Wholesale section, but that its unbelievably fairly priced considering its deep functionality.

Noteworthy: Their customer service is UNBELIEVABLE! They always respond right away with the internal chat tool from your shopify admin site and you're not just getting a person who can barely help you. Instead, you're getting someone EXTREMELY tech savvy and deeply versed in the tool and features itself. They quickly get a real answer to you and anything you need done including customizations that you often get for free and without questioning you. I've been working with Shanna and she is INCREDIBLE! Never in my life have I seen such great service, especially from a developer firm.

MedATXDistro
Estados Unidos
9 months usando a aplicação
Questão respondida por Wholesale Helper 30 de junho de 2023

Great product, great design, great support, fair price...is our goal!

We're here to help so let us know if you need anything. Thank you so much for the kind words :)

- Wholesale Helper Support Team

26 de julho de 2023

Our experience with the Wholesale APP has been amazing. Mehak from the support team has been shadowing us in the learning process and provided third party integration with other APP. We were helped by Abhinav from the developer team a couple of times as well with certain features. This APP is fantastic with your support team and developer team!

AGP (Australian Gift Packaging)
Austrália
11 months usando a aplicação
Questão respondida por Wholesale Helper 23 de agosto de 2023

Love hearing our support team was able to get you set up and rolling...Let us know if you need anything in the future!

Wholesale Helper Support Team

25 de outubro de 2023

Great service.
Thanks guys for the install.

Hoekstra Decor
Canadá
12 months usando a aplicação
22 de agosto de 2023

Been using this app for 2 years now, very easy to use and service offered is excellent.
Any issue they are quick to assist.

Kiara Sky Professional Nails UK
Reino Unido
Over 2 years usando a aplicação
Questão respondida por Wholesale Helper 30 de agosto de 2023

Thank you for your 2 year loyal support!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

30 de junho de 2023

The app works and looks fantastic. The Wholesale Helper team has been nothing but accommodating, especially when it came to re-integrating the wholesale section upon a second theme update. Our business is heavily dependent on wholesale, I feel comfortable knowing that I can rely on their customer service.

EmpireMusic.ca
Canadá
12 months usando a aplicação
Questão respondida por Wholesale Helper 30 de junho de 2023

Thank you so much for the kind words and entrusting us!

You are in great hands and let us know if you need anything :)

- Wholesale Helper Support!

9 de novembro de 2023

Great App and Great people behind it. They are very responsive!

IPCamPower
Estados Unidos
6 months usando a aplicação
18 de agosto de 2023

Loving this app! The support team are incredibly responsive and helpful. Meets my needs with all the different levels of discounts and shipping rates without being overly complicated! Highly recommend.

Aquadash
Austrália
Almost 3 years usando a aplicação
Questão respondida por Wholesale Helper 23 de agosto de 2023

Great to hear we are able to help with your discounts + shipping rates (without complicating things) :)

Let us know if you need anything in the future!

Wholesale Helper Support Team