Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
15 de setembro de 2020

You will lose money!!!!! This is a terrible integration. Support for the app said they needed 48 hours to integrate which sounded great. Once they said they were complete we started a trial and lost money on every sale as they prices on all variations changed to cents instead of dollars. We quickly changed it once we caught it. Contacted the support to let them know of the issue. We are now going on 6 weeks. They wanted to bill us more hours to fix it. We agreed yet still no results. Bottom line is it is a waste of time, and loss of money.

Keg Smiths
Estados Unidos
11 months usando a aplicação
10 de janeiro de 2020

We just started using it - but the support has been awesome. My biggest concern when adding apps to shopify stores is how reliable the support will be and these guys do not disappoint! We have a paid theme so a bit of coding needed to be done and they did it quickly and the pricing was very reasonable.

sweetpskincare.com
Estados Unidos
12 days usando a aplicação
21 de setembro de 2020

Every time I use this app on a client store, WPD knocks it out of the park! Top-notch service, too - their team has been able to solve every curveball I've thrown their way. Highly recommended!

Youngberg Company
Estados Unidos
12 days usando a aplicação
18 de fevereiro de 2021

This is an excellent app for setting up various discounts for customers - highly recommended. It is user friendly and their customer support has been very efficient at integrating and customising it to meet the needs of our store- thanks guys!

NOVOBAND
Reino Unido
11 days usando a aplicação
15 de abril de 2021

I am currently using this app for wholesale and it has been wonderful for my catalog clients i could not thank enough to the wonderful team you guys have and the quick response to all of my questions keep up the great work!

Plarte
México
11 days usando a aplicação
Editado a 29 de junho de 2023

Initially had struggles with setting up the app but received a 1/1 call with screen share tutorial to fix everything. Step by step guide through helped a lot, thank you. This app now fulfills all of our requirements and is a great addition for any wholesalers.

American Dance Supply
Estados Unidos
10 months usando a aplicação
25 de fevereiro de 2022

Currently in the Trial Period and we are liking what we are seeing so far. Integration was smooth with a few kinks, but Support has been very quick to respond and address our issues.

Supreme Suspensions®
Estados Unidos
11 days usando a aplicação
Questão respondida por Wholesale Helper 28 de fevereiro de 2022

Great to hear you are enjoying thus far and integration has been smooth!

Please let us know if you need anything else at themes@wholesalehelper.io

- WH team

9 de fevereiro de 2023

Excelente experiencia, nos apoyan mucho con la personalización de algunos detalles y te brindan los recursos necesarios para para que tu puedas moverle a la aplicación dentro de tus posibilidades, definitivamente a creado una mejora en nuestros procesos de venta dedicados a mayoristas .
:)

Geovanny
México
11 days usando a aplicação
Questão respondida por Wholesale Helper 15 de fevereiro de 2023

Love to hear the experience has been excellent!

Let us know if you need anything in the future.

- Wholesale Helper Support Team

27 de maio de 2021

Really bad customer service, they don´t help and provide solution with minimum requeriments that the app should have

LaCesteria.co
Colômbia
9 months usando a aplicação
Questão respondida por Wholesale Helper 1 de junho de 2021

Hi, we have emailed and called a few times to help navigate. Regarding features, we get 3-5 feature requests per day so hard to build new features into the product immediately without careful planning + QA. (Also we need to take into consideration what will drive the most value for the most merchants ). We are in the middle of a big release right now to make the app perform even faster and help our merchants in the future. Hope this perspective makes sense and happy to hop on a call or email.

9 de julho de 2019

Great customer service and they always answer our queries promptly. They're really awesome to work with.

And of course, great app. It does the job very well and has very helpful features like wholesale pricing on manual orders and import/export of volume discounts (life saver when you have lots of products)

Thank you Wholesale Helper Team :)

ZB DevSite
Estados Unidos
10 days usando a aplicação
Questão respondida por Wholesale Helper 9 de julho de 2019

Thanks Fritz and Faye!!