Descontos B2B atacado
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App constantly breaks. They fix it then it less than a week later it breaks again. Leaving groups of my customer base unable to order due to special pricing not being applied. It is beyond frustrating. PLEASE fix your app.
Everything was installing just fine. Link to sign up, even got a notification that someone signed up. But when it came time to approving them, it was nothing but a headache. Then I am asked to check with my IT dept. You know a small business owner just trying to afford the website fees alone. Thank you but no thank you.
The app is not even bad. But man...the support team is quite awful. They offer a solution where you can merge your B2B/B2C shops, where their team takes care of installing the code on your theme files. Well, after a week their "TECHNICAL" team couldn't even access products. They didn't success to do what they offer and asked ME to help.
Just don't waste time with such improvised "professionals".
If I could give 0 starts I would! Had such high hope for this app after seeing they had 4.8 star reviews. I spent 2 months recoding / redesigning my site and adding built in features. I explicitly told the dev team to not break my site and to reach out during implementation if they had any questions or issues, since it was heavily coded.
They broke my chekout button. Had custom code to add shipping insurance and signature options at checkout = Now broken.
Never reached out during implementation to advise of such.
They went a head and published the theme they were working on... While still working on it?!?! Had to tell them to unpublish the theme version they were working on.
NOT HAPPY and NOT IMPRESSED!
I've spent 200+ dollars (almost six months of subscription) and a lot of time and work subscribing to this app, which is impossible to connect with my existing theme and other e-store essential apps. I am beyond furious and unhappy with the product. When I contacted the service because the application functions were not working, I received requests to make additional payments.
I have given the developers several hundred euros by receiving a service that I have never been able to use.
I do not recommend this product.
I tried the free trial for the "Basic" plan, I spent 20 minutes on it realizing there were features that were only for the top paid plan..... It made it very confusing for me to work with as it wasn't clear at all what the basic plan covered as I was given everything to work with... I feel as though this is a scam to make me spend time on all of it and setting it all up then after the free trial saying i need to upgrade. I am not for that at all. I reached out to support and they said they would have to manually remove those features and need approval.......... even though they weren't features supposed to be in the basic plan to begin with... I ended up wasting about an hour of my time in total and decided to un-install this app as this gave me very un easy vibes! No thank you.
Neben der optisch wenig ansprechenden Aufbereitung, gibt es einen großen Mangel, den der Support nicht mal nach zwei Wochen geschafft zu beheben. Während des Check out, wird dem Grundner ein viel günstigere Preis angegeben, als eingestellt. Ich habe damit bereits Verluste bei Bestellungen erhalten. Der Support konnte das Problem nicht lösen, und es ist offensichtlich auch keine hohe Priorität dort. Daher von mir einen Stern. Ich hatte dem Support lange genug Informationen zukommen lassen und Zeit gegeben.
Not so hot. Used it for years albeit being buggy and leaves people stuck in checkout area without being able to complete purchase. Many requests to help have ended up with “we can’t duplicate the problem”. Well I can, time after time after time. We will be switching to Faire as this app is buggy and annoys customers who just want to check out like they do on any other site.
Also, you can’t update your site without them reinstalling code, at an additional cost. Just bad app and worse service. Blaming the end user (my customers) is never an answer.
Don't waste your time with an employee you can't use under any circumstances and who never supports you; look into different B2B applications.
Support team keeps closing tickets before fixing them, app is also buggy.