Avaliações (278)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 81% das classificações são de 5 estrelas
  • 10% das classificações são de 4 estrelas
  • 3% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
15 de agosto de 2019

App didn't function at all. Contacted support who couldn't see we had the app installed. Several back and forth's, not a single step taken to address the issue and we decided to continue our search for an app that provides more help than frustration.

BigTopShirtShop.com
Estados Unidos
About 17 hours usando a aplicação
Questão respondida por Website on Demand Studio, LLC 18 de agosto de 2019

Hi there! It looks like your ticket was mis-categorized under our other app. Our support staff did actually try to address your issue, but you unfortunately refused to provide a customer account that we could test with. Hope things work out better with your next wholesale app.

6 de novembro de 2019

Couldn't get the app to work and very slow support I wouldn't recommend. Not a great experience at all

Hitachi Merchandise Store
Reino Unido
About 2 hours usando a aplicação
Questão respondida por Website on Demand Studio, LLC 11 de novembro de 2019

Hi there. Our support times are clearly written on our app store page. We respond to all support tickets within one business day or less - usually within hours. It looks like you had our app installed for less than two hours.