Wholesale Pricing Now: B2B

Great help from the team.

The support team is fantastic for this app that we have been using for many years now. The support team are very responsive and aim to try and resolve all issues as quickly as possible.

We are a non-profit and W&CP had to do some development work for us to be able to use the app—which went well. They also fixed a bug in our discount structure quickly. Overall we are quite satisfied with the set up process and order processing. While we have not had enough orders to give a full assessment, the app looks like it will do what we need to do. We needed to upgrade so we could have enough discount groups for different characteristics of discounters.

Very happy with the support. Very fast answer. I could not set up the app by myself, I needed help to have it fixed. Some items, like the shop discount name, are not possible to translate in my shop language, but I hope this will follow soon.

It does what you expect and the install support was excellent. It's newer, so some features are still under development but it's a quality system.

We are still in test mode, but the app seems to be doing the job after we contacted support. It took a few days, but they added our shopify theme to their compatibility list and our tags are now working.

The app itself has many features that we may end up using. I was able to "trick" it into giving quantity discounts to retail customers by having them sign up. You may want to add this as feature.

Overall, nice job!

**Review update: Problem finally solved after almost a month. They provide free credit for that month in order to cover back our loss. After the rectification, yeah it's working great. Recommended to use. Just hope the same incident would not happen again. **Old review: Terrible support. I contacted them about the wholesale price not showing since 24th December 2020. It's already 5th January 2021 but the issue not solved yet. I chased every day for status update, at first they said it's escalated to 2nd level support, after 2 days they did not even bother to give any reply. We paid for the app at $30usd a month, it's not that we use it for free. It caused a disaster to us as all our agents now have to manually place order through phone and damages our reputation. Don't expect more from this merchant

A very good app, and great customer service. I needed help and received it promptly (although it did take two separate occasions of me reaching out - hence the 4 stars rather than 5), and the process was explained to me and rectified shortly after I reached out. Thanks guys!

The app was a bit confusing but when I messaged for help it only took a matter of seconds for Nicoz to respond. He spent almost an hour with me navigating the wholesale side of my business with the patience of a saint! Would 10/10 recommend dealing with him again. His customer service was absolutely amazing! Thank you SO much for your time and patience, Nicoz!

A great plugin, seems to be working as expected, but a must-have feature for our business would be for this to work in multiple languages. At the moment the pricing table shows only under the main language of the website.