Sami Wholesale Pricing B2B

I genuinely don't understand how this app has such a high rating.

The interface is clean, well designed, and easy to use, which I suspect is where most of the positive reviews come from. Unfortunately, that's where the positives end.

The biggest issue is the Shopify POS integration. It simply doesn't work properly for a retail environment. Discounts have to be applied manually every single time, which is incredibly inefficient.

Even worse, if you have products already on sale, the app applies the discount **on top of the sale price**, resulting in double discounts and costing you money if you're not paying close attention.

When I raised these issues with support, I was told that's simply how the app works and there is no workaround. That simply isn't true. I've used other discount apps that handle these scenarios without any problems.

The support experience was just as disappointing. Rather than trying to understand the issue or offer solutions, I received dismissive responses such as *"I don't expect you to do anything"* and *"It's up to you what you want to do."* That's not the level of support I'd expect from a paid business application.

If you only run a basic online store, this app may be fine. But if you use Shopify POS or need more advanced discount logic, I'd strongly recommend looking elsewhere. It ended up creating more work and more risk than it solved.

Very bad experience. My developers choose this app, because of reviews & when you write them negative review - you will get bunch off letters to delete it. Maybe this is the reason why they have good rating. I even paid yearly subscription, because IT recommended for better price. Wholese prices are uploaded wrong - we missed client, because of them. This wasn't first time. First you see one prices, then later another. Yes, they solve problems, but still their app is glitching, because it uploads prices on top, so depending on server job you client will still see price changes all the time. I am not reviews writer (I think this is my second review in my all life), but I want to inform other people, because I invested in wholesale environment 1000 eur plus 249 usd and I had problems from the begining. Another thing even if you create price rules, but in your website product is with -15% in the basket client will see different margin, because they are taking price from selling price not from compare at. And this could be misleading for wholesale client. Also, keep in mind as all apps it's heavy and will reduce your website loading time. After their last update my website wasn't working all week, because theme and app configuration was broken. I found this mistake only with AI help (I am not programmer - only simple lady). What I found now with AI, that if you have fixed discount for wholesalers you can create discount with tag wholesalers in shopify and then upload your theme files to AI and they will make custom rules for wholesale pricing. It will be free, no gliching on top and you will have custom code instead of heavy, problematic app. Even if you want to have this app - don't buy year, first test it yourself.

Does not work properly. It shows discounted prices in product grid, but not on the product page and cart. In the checkout page it adds just regular prices.
Quick Order Form work extremely slow.
Do not recommend this app!

Tested the app and uninstalled it. But got billed anyway!

not user friendly, support is not very helpful.
two unauthorized orders came in created by the app with a discount that was created by the app. when asking for clarification on why that happened, rep could not answer.

App wont put prices on my store page. Everything was set up correctly. Also prices vanish.

I tried to use this app since the feedback is good, but the app just doesn't work. I enabled the app and the page went down, I tried to configure the registration form to add tags to the clients, but the app froze, I created a page and added the registration form and nothing showed. Nothing worked, the app is useless. And after all this bugs and the support asking me for adm access to fix the problems, I felt unsafe using this app.

After a few months using the app I can confidently say that sooner or later there will be problems. The app is unstable. The wholesale prices are not always shown in the cart, even if the customer is logged in. Also, with their most recent update, the cart stopped functioning entirely. I have wasted a lot of time going back and forth with the support team. In the end, they were not able to fix the problems I had so I will be migrating to a new app.

Janky app, doesn't work.

We followed the instructions, added the app to the theme, and turned on the app toggle in theme settings, and we created a new volume pricing rule that covers all products. But when we click "Add a section" or "Add a block" in the product page theme editor, we can't find any new block or section that displays the volume pricing table we wanted to show.

We tried to leave a message on their support site to get some support, that doesn't even work, the message wouldn't go through.

DO NOT USE THIS APP!!! Terrible customer service and NOT made for US market. Messed up my whole site. I was told by the developer that fixing US was not a priority. Save yourself the hassle!!