Wide Bundles ‑ Quantity Breaks
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Worst app ever! It destroyed all my variants and now I'm scrambling trying to re-create the product listing, putting the new url for my ads... all because i tried this app for 30 seconds to see how it looked! Do not download this, it will destroy your listings!
Hey
We are sorry to hear this
As explained on the app, WideBundle will create new variants on your product in order to add the bundle
When you setup WideBundle, we add many warnings about it and we also recommend people to duplicate their product first if they only want to try the app
So it doesn't destroy your listing as you said, it just replace your current variants with new one to make the app works
We do not change the url of your product, etc...
Did you try to contact the support?
Only use for specific bundle kind ! Not possible or hardly to combine several products. + if you use Dsers the way the app is set, it forced you to also create bundle on dsers (which is a paid feature). It is definitely not what I have in mind for a simple but yet efficient bundle app. Mostly at this price. I don't recommend excepte maybe for a specific use as shown in the photo otherwise you won't be able to personalize it
Hello!
Sorry for the experience you've had 🙏
We take your feedback seriously and accept that our features are not for everyone.
We hope to see you soon once we add what you need!
Mat
BEWARE. The first thing the app asks you to do is try out adding deals to a product with no other information. I chose my top product with 18 variants and played with adding a bundle deal. The app then DELETED all my variants and replaced them with 3 unusable options. Not only do I have to rebuild the product, it has screwed up all my custom code and tagged social media posts since they linked to my variant URLS. Completely insane.
Hey, it's Mat, the founder of WideBundle
I'm sorry for what you experienced and I totally understand how you feel
I was a merchant and already deleted my variants (not on purpose) 😓
As Ogi said, we have many warnings in the app when you create the offers, we even ask you to duplicate your product first to make it work
But I understand that you probably didn't see it.. 😕 And I'm sorry for that
WideBundle has to create new variants to make the bundles work because we don't use discount codes (this allows you to give codes to your customers even if they bought a bundle)
But I just wanted to know, have you been able to add your variants back?
Hope it's ok now 😕
Mat
Awesome. Customer service is excellent. All my issues were solved in under 24hours. Nothing much to say about the app itself, works perfectly, integrate perfectly.
Magnifique application, augmente clairement la conversion sur la boutique. Le support est très réactif et apporte solution à tout genre de problème ou bug. Merci !