Galleria immagini in evidenza









Elementi chiave
-
Si usa dal pannello di controllo Shopify
Informazioni sull’app
Lanciata
24 luglio 2019
Lingue
Inglese
Categorie
Carrello abbandonato , Marketing tramite SMSSi integra con
T-Mobile, Verizon, AT&TMaximize sales and boost revenue with effective SMS campaigns and automations.
With Winback, you can easily build your SMS list, send personalized messages, recover abandoned carts, drive post-purchase upsells, and create automations to drive sales and upsells. Our library of SMS templates & automations lets you engage customers real time with tailored messages for maximum conversion and revenue per customer.
-
Build Your SMS Text Subscriber List using pop-ups, shortcodes & more
-
Create SMS campaigns for Abandoned Carts, Shipping, Upsells, & Back-in-stock.
-
Have 1:1 Text Message Conversations with customers to drive conversational sales
Prezzi
50 SMS credits
$1/mese
- Abandoned Checkouts
- Abandoned browsers
- Post-purchase follow-up
- Custom Replies
- SMS Campaigns
- Shipping Notifications
3,500 SMS credits
$59/mese
- Abandoned Checkouts
- Abandoned browsers
- Post-purchase followup
- SMS Campaigns
- Custom Replies
- Shipping Notifications
50 SMS credits
$1/mese
- Abandoned Checkouts
- Abandoned browsers
- Post-purchase follow-up
- Custom Replies
- SMS Campaigns
- Shipping Notifications
3,500 SMS credits
$59/mese
- Abandoned Checkouts
- Abandoned browsers
- Post-purchase followup
- SMS Campaigns
- Custom Replies
- Shipping Notifications
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
86 recensioni
I installed this app in the summer of 2021 and it was fantastic for a few months as was customer service with "Joe". By January of 2022 (I was and still am on the $179/mo plan and have purchased thousands of extra credits), the delivery rate plummeted and customer service became sparse. I have BEGGED (via the app and email) to have management call me to discuss the issues with the app not delivering despite the count saying 100% (I signed up as have numerous customers just to test it and RARELY receive the texts). The app "takes credit" for sales after texts go out even when those customers verify they did NOT receive the text and thus, their purchase was not at all thanks to Winback. My emails and messages requesting management contact me to fix errors (and surely offer a massive credit) are to date, almost a year later, unreturned. I am very frustrated with the lack of care for a customer who has spent a decent amount of month and who has begged for help. I do not, in any way, recommend any level of this plan given the entire 2022 performance. I am uninstalling it now as I cannot see groveling for help for another year with most of the 3k customers signed up verifying they RARELY get the texts I send out.
Application has no possibility of configuration. It keeps sending text messages to our POS customers, when we cancel or modify an order at the POS. It should only be concerned with online orders. There is no such thing as an abandoned POS cart!!!
App has gotten better. Receiving help from new manager is great. He does a great job of reaching out to the customers, guiding how to use the app to the best of the businesses capability. I'd recommend.
Informazioni sull’app
Lanciata
24 luglio 2019
Lingue
Inglese
Categorie
Carrello abbandonato , Marketing tramite SMSSi integra con
T-Mobile, Verizon, AT&TSviluppata da Winback
Informazioni su Winback
Valutazione media: 3,8
Crea app per l’App Store di Shopify da 3 anni
Assistenza
Invia un messaggiohelp@winback.chat
Questo sviluppatore non offre assistenza diretta in Italiano.
Altre app come questa


