Avaliações (583)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
25 de fevereiro de 2025

ROCKET Sales Pop Up & FOMO is a fantastic app! The support team was perfect—quick, helpful, and efficient!

Bee Fruitty & Nutty
Estados Unidos
Quase 5 anos usando a aplicação
Editado a 14 de setembro de 2024

I have been using this app for 3+ years, I have accumulated a lot of emoji reaction left by my customer on all my product. At least more than 4000+ reaction with the most one being 1000+ on a single product. Out of nowhere, all of my product being reset to 0 without them notify me.

Contacted the developer for explanation, I get no reply. Pretty sure they are too incompetent to recover it already and I will 100% refuse to manually pump up the number as it is not a genuine things to do to lie our customer.

EDIT: They have offered a small compensation for it as they are not able to recover all my 3 years worth of data that is lost in exchange of changing my bad feedback to neutral.

ZZ Reroll
Malásia
Mais de 3 anos usando a aplicação
Questão respondida por Codeinero 12 de setembro de 2024

Hi ZZ Reroll,

Thank you for bringing this to our attention. I’m truly sorry to hear about the unexpected reset of your product reactions. I can understand how frustrating and disheartening this situation must be, especially after using the app for over three years and accumulating so many valuable reactions.

We take these concerns very seriously and are currently investigating the issue to understand what went wrong. I assure you that our team is committed to resolving this matter and restoring the integrity of your data. Our support team has reached out to you requesting more information to help us resolve the problem, but we haven’t yet received the details needed to proceed. Please provide the additional details at your earliest convenience so we can expedite the investigation and work towards a solution.

Your feedback is invaluable, and we appreciate your patience as we address this problem. We hope to regain your trust and provide a more reliable experience in the future.

Best regards,
Cristal
Tech Support Manager

8 de agosto de 2024

Great little app - lots of features - and support is great!

ibigboi.com
Austrália
Mais de 5 anos usando a aplicação
Questão respondida por Codeinero 9 de agosto de 2024

Hi ibigboi.com,

Thank you for your kind words! We're thrilled that you're enjoying the app's features and that our support has been helpful. Ensuring you have a positive experience with both the app and our team is what we strive for.

We appreciate your feedback!

8 de abril de 2024

Great app providing many useful functions in my ecommerce store. Excellent fast support when needed.

Bexie Accessory Co.
Austrália
Mais de 3 anos usando a aplicação
Questão respondida por Codeinero 10 de abril de 2024

Hi Bexie Accessory Co.

Thanks for the positive feedback! It is very gratifying to hear that you're finding our app to be useful and that you received fast support from our team. Please always feel free to reach out!

7 de junho de 2024

Excellent service client

PushUp&Go
França
5 dias usando a aplicação
Questão respondida por Codeinero 10 de junho de 2024

Bonjour PushUp&Go,

Merci pour votre retour ! Nous sommes ravis de savoir que vous trouvez notre service client excellent. Offrir un support de qualité est essentiel pour nous.

Merci d'être un utilisateur apprécié !

7 de maio de 2024

Helpful staff.

PAUL HEWITT Hong Kong
Hong Kong, RAE da China
Aproximadamente 24 horas usando a aplicação
Questão respondida por Codeinero 8 de maio de 2024

Hi PAUL HEWITT Hong Kong,

Thank you for your feedback! We're delighted to hear that our staff was helpful. Providing excellent customer support is vital to us, and we're glad we could assist you.Thanks again for sharing!

19 de abril de 2018

Amazing app, works like a charm

Christmas World
Austrália
Aproximadamente 6 anos usando a aplicação
Editado a 5 de abril de 2023

I love how many features this app has! And, the customer service (Ajani) is absolutely amazing...they really showed that they cared about getting each feature working seamlessly on my website!

Cellcynergy Nutrition
Estados Unidos
Aproximadamente 5 anos usando a aplicação
15 de janeiro de 2018

So far so GOOD!
www.babyterry.com

Baby Terry
Canadá
Aproximadamente 5 anos usando a aplicação
Editado a 1 de junho de 2022

The app works well. We use quite a number of features in it. And their support is very responsive. A+

SURVIVAL
Austrália
Mais de 4 anos usando a aplicação
Questão respondida por Codeinero 19 de outubro de 2019

Hi SURVIVAL, thanks for your review and for being our awesome customer :)! We are glad you like the app and find it useful! Happy selling!