絞り込む
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評価順
We asked you for help 2 weeks ago and nobody is replying!
Please urgently help, your app is not working anymore on our websites!
It shows a circle without heart on collection pages and customers can't click on it.
https://figuredart.com/
We are very sorry for the issue you faced . However, we did not receive any email from you 2 weeks ago.
You have been our valued customer since 2022, and throughout this time we have always responded quickly usually within 12–24 hours, and worked to fix any issues right away. That’s why it’s truly disheartening to see a 1-star review 😔.
While investigating, we found that in the class you added to the div element wishlist-wrapper, a display:none CSS is applied. Because of this, the wishlist is not showing up. This class is not coming from our code. Please check the video we’ve attached to see the details. https://cdn.shopify.com/videos/c/o/v/58a6747a068f41cba4a42219a1bdf517.mp4
We’d be happy to help you resolve this issue right away , just let us know.