Wizybot ‑ AI Chatbot

I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.

Una herramienta espectacular, fue la mejor solución que encontramos para darle una excelente atención y servicio al cliente a los visitantes.
En menos de 24 horas, ya el bot nos había ayudado a generar una venta.

Llevo usando la aplicación por 1 semana y realmente me ha parecido muy buena, la respuesta es natural y toma muy bien las descripciones de los productos y recomienda súper bien al cliente en las políticas de la empresa.
definitivamente es una muy buena aplicación y la seguiré usando y recomendando.

I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates.
Maria Paula - Colombia

Excellent solution to improve customer service and increase sales on the website. We are happy to have the chat integrated into our website. It is continually working and improving.

I regret to share my disappointment with the Wizybot app, as it has failed to function properly despite my attempts. The syncing process remained stuck for three consecutive days, and the customer service's attempts to rectify the issue proved inadequate. Their last response, signed by Thomas, offered assistance but did not address the problem effectively. In light of this, I would advise seeking alternative solutions elsewhere. It is important to consider other options that align better with your needs and expectations, ensuring a seamless experience for your business endeavors.

Wizybot was a very good tool. It helped me respond to merchants automatically and it generated additional sales in just 2 days. The support responded fast.

De las mejores aplicaciones que hemos utilizado.

Desde que la implementamos nuestro servicio al cliente es mucho mejor, nos da la oportunidad de atender a nuestros clientes las 24 horas del día y si el cliente necesita algo la app nos avisa.

El chat aprende de manera muy rápida y es muy sencillo darle instrucciones y que actúe como más beneficie a tu tienda.

Súper recomendada! Además el plan gratis te permite ver resultados antes de suscribirte!

I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.

The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.

Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.

The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.