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In base alla valutazione
Excelente servicio y usabilidad, respuestas exxcelentes y con una gran capacidad para recomendar mejorarlas. Muy satisfecha con esta app
Excelente aplicación, responde a tiempo y muy claro, aprende facilmente muy recomendado
Es una gran alternativa para dar respuesta a tus clientes 24/7! Es rápido y muy efectivo! Además, el equipo de soporte de Wizybot está siempre dispuesto a ayudar y resolver cualquier pregunta o problema que surja.
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.
The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.
Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.
The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.
We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.
La experiencia con Wizybot ha sido realmente sorprendente. Tenemos una tienda de más de 300 productos y adicionalmente también vendemos servicios fuera de nuestra tienda en línea. Wizzybot nos ayuda a responder la mayoría de los mensajes de nuestros clientes y además sabe muy bien cuando transferir el cliente a otra área. Estamos ansiosos de conocer la integración con WhatsApp y redes.
Llevo usando la aplicación por 1 semana y realmente me ha parecido muy buena, la respuesta es natural y toma muy bien las descripciones de los productos y recomienda súper bien al cliente en las políticas de la empresa.
definitivamente es una muy buena aplicación y la seguiré usando y recomendando.
this app is super helpful! It helped me to have 24/7 automated support. I super recommend the app. The support from Thomas fast and professional
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.
I love Wizybot! It's so much easier to deal with customers now. The time in response with the customer is almost immediately. I really recommend anyone who has an online store in Shopify to install it.
Hey! Thanks for your review. We are happy to see that you like what we are building.
Ha sido muy útil en nuestro negocio, las preguntas más recurrentes ahora son respondidas en cuestión de segundos, bastante recomendable.
Thanks for you review! We are happy to hear that we are automatizing your customer support and sales
I recently installed the Wizybot app, and I must say it has been an absolute game-changer for my online store. In a world where customer service and automation are key, Wizybot has proven to be an invaluable asset. It is easy to understand and to setup. I'm not a tech expert, but setting up Wizybot was super user-friendly. When I needed help, they were quick and really nice. I love the fact that Wizybot works 24/7, which helps me with my hot leads as well as keeping my customers happy. I highly recommend it!
Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.