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Wizybot has revolutionized customer service for Bikehouse, providing round-the-clock attention to clients every day in a seamless and market-conscious manner within the bicycle industry. Its implementation has generated highly positive feedback from users visiting the virtual store, ensuring a smooth and satisfying experience. Additionally, Wizybot has facilitated continuous learning for both the company and its customers, fostering an environment of ongoing improvement and innovation.
Wizybot es una aplicación de alto valor que se adapta perfectamente a nuestras necesidades y procesos actuales. Esta herramienta nos permite agregar información sobre las dinámicas comerciales, ofreciendo una visibilidad clara y concreta en el chat. Además, recopila datos al instante, lo que nos permite tomar decisiones informadas de manera rápida y eficaz.
Otro punto destacable es su soporte técnico, que se caracteriza por ser muy eficiente en sus respuestas y solicitudes, lo cual ha sido de gran ayuda para nuestro equipo.
It is an app more than amazing. REALLY: in few seconds (basically no need to provide instruction/ no need to update information because it is able to get information from all the text in the website) the app is able to work correctly and with effectiveness. It is fun to see some customer try to flirt with the AI in the chat Five star because it is not possible to provide 1000 stars
One of Wizybot's standout features is its ability to understand and respond to customer inquiries quickly and accurately. Thanks to its advanced artificial intelligence, Wizybot can handle a wide range of questions and requests, from product inquiries to shipping issues, providing personalized and relevant responses in real-time.
In addition to its customer interaction capabilities, Wizybot offers powerful analytics and recommendation tools. Using machine learning algorithms, Wizybot analyzes customer behavior and suggests strategies to increase sales, such as personalized offers and product recommendations based on each user's purchase history.
¡This tool is incredible!
More than a simple BOT, it is a tool that allows you to free up operational burdens from your work team and optimize your customer service.
We use it on weekends and non-business hours, as well as in special seasons to support our customer service team.
As the website for Colombia's first and leading international marathon, we needed something FAST, both to deploy and manage, and that's what we got with Wizybot! We got it up and "running" ;) in a few minutes with their wonderful and thoughtful assistance and it's been 3 months where we have boosted our peace of mind -and also of our runners-. We were able to reply to a high volume of requests due to the closing of the registration period and that alone was a game changer for us. We had tried other apps but not a single one felt as polished and flawless as Wizybot. It's complete game changer. And a wonderful team.
Estoy seguro que esta es la solucion que necesita cualquier compañia en busqueda de su ecosistema digital, jamas pense que configurar un vendedor virtual disponible 24 horas 7 dias de la semana fuera tan sencillo y efectivo. 100% recomendado.
Ha resultado una herramienta muy valiosa, que nos está ayudando bastante para mejorar el servicio al cliente al mismo tiempo que genera ventas, el equipo que hay detrás de la herramienta bastante profesional y brindan servicio de la mejor manera, recomiendo ampliamente la herramienta.
Es una app muy agradable ya que es fácil de usar y ayuda a mejorar la comunicación con los clientes. El entrenamiento es muy rápido y tiene la posibilidad de que las respuestas se sientan muy cercanas y con la esencia que la marca quiere transmitir. La comunicación con el equipo también ha sido muy activa y diligente.
I recently started using Wizybot for my Shopify store, and I must say, it has completely transformed my online business experience. This app deserves nothing less than a 5-star rating for its remarkable capabilities and user-friendly interface.
Moreover, the customer service provided by Wizybot is top-notch. A special shoutout to Thomas, whose support has been incredible throughout. His prompt responses, expertise in resolving any issues, and willingness to go above and beyond have been a massive help. Thomas, your dedication and professionalism haven’t gone unnoticed, and I'm genuinely grateful for all your assistance.