Avaliações (64)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 94% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 5% das classificações são de 1 estrelas
13 de junho de 2024

Wizybot has been a great support tool for our customers. We have used it during times when we did not provide customer service, and the results couldn't be better. The investment has returned up to 5 times. Highly recommended

Dynamo Brand
Colômbia
4 months usando a aplicação
20 de fevereiro de 2024

La experiencia con Wizybot ha sido realmente sorprendente. Tenemos una tienda de más de 300 productos y adicionalmente también vendemos servicios fuera de nuestra tienda en línea. Wizzybot nos ayuda a responder la mayoría de los mensajes de nuestros clientes y además sabe muy bien cuando transferir el cliente a otra área. Estamos ansiosos de conocer la integración con WhatsApp y redes.

El Mero Macho
Colômbia
24 days usando a aplicação
13 de setembro de 2023

Excellent solution to improve customer service and increase sales on the website. We are happy to have the chat integrated into our website. It is continually working and improving.

Veronna Tecnología®
Colômbia
5 days usando a aplicação
Questão respondida por Wizybot Inc 7 de dezembro de 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

17 de outubro de 2023

super convenient and well-made app, impeccably structured with lots of features, not a simple chatbot! assistance from Thomas (CEO) was quick and perfect, he was able to help me in a short time, recommended app for those who have little time to reply to messages or too many messages to manage

BeautyBox
Itália
1 day usando a aplicação
Questão respondida por Wizybot Inc 7 de dezembro de 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

23 de novembro de 2023

Excellent service, Wizybot is amazing! Easy to use!

Room N' Roam
Canadá
About 2 months usando a aplicação
Questão respondida por Wizybot Inc 7 de dezembro de 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

21 de setembro de 2023

I have been using wizybot for the last couple of weeks, and it is amazing how it harnesses artificial intelligence to enhance my daily tasks. The app is incredibly user-friendly, and its AI-driven features have noticeably improved my productivity. This app has truly transformed the way I work and interact with customers. It's become an indispensable tool in my daily routine, and I can't wait to see how it continues to evolve with future updates.
Maria Paula - Colombia

La Marelle Co
Colômbia
6 days usando a aplicação
Questão respondida por Wizybot Inc 7 de dezembro de 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

8 de setembro de 2023

This app rocks !! The bot speaks fluently with the customers and they don't even notice there's no a person behind the screen. I'm convinced this is the future of the customer service on Shopify

TiendaMi Colombia
Colômbia
About 1 month usando a aplicação
Questão respondida por Wizybot Inc 7 de dezembro de 2023

Thanks so much for your review! We are excited to keep working with you. Remember that we are always available for any help you need.

13 de junho de 2024

Llevamos un mes y nos ha bajado la atención personalizada al 90%, haciéndonos el dia a dia mucho mas facil. Wizy contesta de forma correcta dejando satisfecho al cliente.
Es super amigable la App !!!

Gracias por facilitarnos la vida ... AMO A WIZY !!!!!

Touché Collection CL
Chile
29 days usando a aplicação
7 de agosto de 2023

I regret to share my disappointment with the Wizybot app, as it has failed to function properly despite my attempts. The syncing process remained stuck for three consecutive days, and the customer service's attempts to rectify the issue proved inadequate. Their last response, signed by Thomas, offered assistance but did not address the problem effectively. In light of this, I would advise seeking alternative solutions elsewhere. It is important to consider other options that align better with your needs and expectations, ensuring a seamless experience for your business endeavors.

Canine's World
Estados Unidos
4 days usando a aplicação
Questão respondida por Wizybot Inc 7 de dezembro de 2023

We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.

24 de novembro de 2023

I'm deeply disappointed with this Shopify app and would give it 0 stars if possible. Firstly, the mandatory email registration before usage is cumbersome and leads to a page showing a shop scanning progress, which is confusing and unnecessary. After registration, you're met with a looping video prompting you to install the app.

The real issues begin post-installation. The app doesn't allow any settings adjustments. Every attempt to manage the app redirects to the same incessant installation video, making it impossible to use effectively.

Moreover, the app's functionality is severely limited. During my testing, it continuously recommended only two products, regardless of the variety in the store. It failed to recognize any brands I queried, rendering the app useless for diverse inventory management.

The most bizarre aspect was the sudden language switch from English to Spanish during interactions, which felt utterly unprofessional and misleading. It's clear that this app is not ready for practical use and seems more like a deceptive scheme rather than a helpful tool for Shopify users.

J & J Pet Club
Canadá
33 minutes usando a aplicação
Questão respondida por Wizybot Inc 7 de dezembro de 2023

We are sorry to hear that your experience with our product was not the best. We tried to contact you in order to help you with these issues. Thanks to your feedback we already implemented what you suggested and we will be more than happy to chat again to see if this is what you were looking for.
We want to build the best solution as possible for you and your feedback is the best way to improve. Thanks so much and it would be great if you can give us a second shot.