Arvostelut (25)

Kokonaisarvio
4,4
Lukumäärä luokitustasoa kohden
  • 80 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 8 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 12 % arvioista on 1 tähteä
1. elokuu 2024

Support is always quick to respond and helpful. The application is user-friendly, and the customer service team was incredibly helpful in resolving any issues I faced.

Waterfly
Kiina
2 päivää sovelluksen käyttöä
Helixo vastasi 2. elokuu 2024

Thank you for your delightful feedback!

We're glad to hear that our support team is quick to respond and helpful.

It's great to know that you find the application user-friendly and that our customer service team was able to resolve any issues you faced.

If you have any more questions or need further assistance, please don't hesitate to reach out.

We're always here to help!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

17. lokakuu 2024

Good customer service! She really went out of her way to help me solve my problem! :D

LittleLuxury
Norja
Noin tunti sovelluksen käyttöä
Helixo vastasi 21. lokakuu 2024

Thank you so much for your wonderful review!

We're thrilled to hear that our team member was able to go the extra mile to help you out.

Your satisfaction is our priority, and we're glad we could solve your problem. 😊

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

24. syyskuu 2024

Support from the person is good and resolve the issue ASAP from the team.

X-Core
Intia
3 päivää sovelluksen käyttöä
Helixo vastasi 25. syyskuu 2024

Thank you for your feedback!

We're glad to hear that the support team was able to resolve your issue quickly. It’s our goal to provide timely and effective assistance, and we’re happy we could deliver that for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

30. syyskuu 2024

Customer service is excellent! recommend

Polash Official
Australia
Päivä sovelluksen käyttöä
Helixo vastasi 1. lokakuu 2024

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a great experience with our customer service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

20. kesäkuu 2024

Awesome assistance from Nedeem! Solved all my concerns and now things work perfectly on my website :)

Bulibasha
Australia
2 päivää sovelluksen käyttöä
Helixo vastasi 21. kesäkuu 2024

Thank you for your wonderful feedback!

We're thrilled to hear that Nadeem provided awesome assistance and resolved all your concerns, ensuring everything works perfectly on your website.

Your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

26. elokuu 2024

Service Super, j'utilise deux applications de chez eux et ils sont rapide et à l'écoute :)

Animalissime - Boutique Officiel
Ranska
5 päivää sovelluksen käyttöä
Helixo vastasi 28. elokuu 2024

Thank you for your kind words!

We’re thrilled to hear that you’re enjoying both applications and that our team has been fast and attentive in providing support.

Your satisfaction is our priority!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

10. elokuu 2024

very good app and very helpful and kindly customer service 5 stars

Veillout
Egypti
22 minuuttia sovelluksen käyttöä
Helixo vastasi 28. elokuu 2024

Thank you for your wonderful review!

We're delighted to hear that you find the app very good and that our customer service has been helpful and kind.

Your 5-star rating means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

8. huhtikuu 2024

Works smooth, excellent support

Elyment Fashion
Intia
Yli vuosi sovelluksen käyttöä
Helixo vastasi 10. huhtikuu 2024

Hello, I wanted to take a moment to express my gratitude for your kind words. It's truly heartening to know that your experience with us was smooth and that you found our support excellent.

Your acknowledgment of our efforts means a lot to us. We're dedicated to providing seamless experiences and top-notch support, and it's incredibly rewarding to see that reflected in your feedback.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


12. kesäkuu 2024

Ca pourrait être une application géniale mais le panier tiroir de mon thème ne se désactive pas (donc il y a deux panier tiroir) et certaines couleurs (barre de livraison gratuite, lien "continuer mes achats") ne peuvent pas être modifiées...
C'est bien dommage :'(

Kasilia home
Ranska
Noin tunti sovelluksen käyttöä
Helixo vastasi 18. kesäkuu 2024

Nous sommes vraiment désolés d'apprendre que notre application n'a pas répondu à vos attentes.

Nous comprenons à quel point il est important que l'application soit alignée avec vos besoins. Cependant, nous sommes déçus que vous n'ayez pas encore contacté notre équipe de support, même après que nous vous avons suivi suite à cet avis.

Si vous rencontrez un problème avec le tiroir du panier de votre thème en plus de notre application, vous pouvez le désactiver dans les paramètres de votre thème. Si vous rencontrez des difficultés, nous pouvons le masquer en utilisant du CSS supplémentaire.

En ce qui concerne les options de changement de couleur pour le texte de livraison gratuite et le bouton "continuer mes achats", nous pouvons également ajuster ces couleurs avec du CSS supplémentaire.

Veuillez noter que notre application est entièrement personnalisable et que nous sommes ici pour vous aider de toutes les manières possibles.

Merci pour vos commentaires et nous espérons vous aider à résoudre ces problèmes bientôt.

Pour toute question supplémentaire, veuillez nous contacter à support@helixo.co ou via notre chat intégré à l'application. Nous sommes toujours heureux de vous aider.

L'équipe de support Helixo

30. toukokuu 2024

Great customer support!

Notka Chocolate
Espanja
8 päivää sovelluksen käyttöä
Helixo vastasi 31. toukokuu 2024

Thank you for your feedback!

We're delighted to hear that you had a great experience with our customer support.

Providing excellent service is our top priority, and we're here to assist you whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team