Arvostelut (27)

Kokonaisarvio
4,5
Lukumäärä luokitustasoa kohden
  • 81 % arvioista on 5 tähteä
  • 0 % arvioista on 4 tähteä
  • 7 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 11 % arvioista on 1 tähteä
26. lokakuu 2023

Awesome and quick support. 100% Recommendation.

ItzHalal.com
Yhdysvallat
11 päivää sovelluksen käyttöä
Helixo vastasi 27. lokakuu 2023

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a positive experience with our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

22. kesäkuu 2022

I was recommended this app by Helixo after installing their upsell app. Their customer service is excellent with a quick turnaround. Highly recommend!

Healthish
Yhdysvallat
8 päivää sovelluksen käyttöä
Helixo vastasi 22. kesäkuu 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

25. tammikuu 2023

I looked around for some free apps for the cart and after trying a few out I finally found Wowcart which fits my needs and outperforms the rest of the free apps. Thanks, and keep up the excellent work!

TwinkleDekor
Ruotsi
2 päivää sovelluksen käyttöä
Helixo vastasi 26. tammikuu 2023

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

1. syyskuu 2023

I have been working in the field of online shopping for some time, but I have never met a support and speed like the team at Wowcart - Slide Cart Drawer. I requested their help for a wrong setting (due to my mistake) and they solved it in 15 minutes. It deserves more than 5 stars, without a doubt!

organiclife.ro
Romania
Noin 3 tuntia sovelluksen käyttöä
Helixo vastasi 4. syyskuu 2023

We truly appreciate your generous praise for the Wowcart - Slide Cart Drawer team!

Your positive feedback means the world to us. We're delighted to have been able to swiftly resolve your issue and exceed your expectations.

Your satisfaction is our utmost priority, and we're here whenever you need assistance. Thank you for your kind words and for choosing Wowcart - Slide Cart Drawer.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

25. huhtikuu 2024

It shows an error right now. 1 star just for the attention.

Vinzzy
Yhdistynyt kuningaskunta
11 minuuttia sovelluksen käyttöä
Helixo vastasi 29. huhtikuu 2024

Summary: The issue remained unnoticed as we haven't received any complaints via our customer support email, and we couldn't experience any issues with the app.

Thank you for bringing this to our attention.
However, it seems we haven't been contacted through our customer support email, support@helixo.co, regarding this particular issue.

To ensure a swift resolution, we kindly request that you reach out to our support team directly at support@helixo.co. This will enable us to assist you more efficiently and effectively.

Regarding the issue you encountered, we noticed that you have already uninstalled the application. If possible, could you kindly provide us with more details or a screenshot of the error you experienced? Additionally, reinstalling the app would greatly aid us in identifying and resolving any underlying issues.

If you prefer not to make changes to your live theme until the issue is resolved, we completely understand. Creating a backup theme and enabling our app there would enable us to investigate without affecting your live theme. Your themes and apps' permission will ensure that we can perform the necessary checks securely.

Should you choose to proceed with this approach, please don't hesitate to send us an email at support@helixo.co, and we'll assist you every step of the way.

Once again, thank you for bringing this matter to our attention. We are committed to providing you with the best possible support experience.

-Tinu,
Customer Support Lead at Helixo.

7. helmikuu 2023

realmente muito bom, mas não encontrei a opção de upssel no app, ou seja, não dá para adicionar produtos no carrinho. Deixou a desejar nisso.

Fino Charme
Brasilia
28 minuuttia sovelluksen käyttöä
Helixo vastasi 8. helmikuu 2023

Obrigado pelo seu feedback. Pedimos desculpas por qualquer problema que você teve com nosso aplicativo de carrinho.

Para atender melhor às suas necessidades de upselling, oferecemos outro aplicativo chamado "UFE Cross Sell & Upsell Bundle

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou pelo bate-papo no aplicativo. Estamos sempre felizes em ajudar você.

-Helixo Support Team

1. marraskuu 2023

emilashes
Saksa
5 kuukautta sovelluksen käyttöä
Helixo vastasi 2. marraskuu 2023

We are thrilled to know that you had a pleasant experience with our app. Let us know if there is anything else we can assist you with.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team