Recensioni (27)

Valutazione complessiva
4,5
Numero di recensioni per livello
  • Il 81% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 7% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 11% delle recensioni ha 1 stelle
26 ottobre 2023

Awesome and quick support. 100% Recommendation.

ItzHalal.com
Stati Uniti
11 giorni di utilizzo dell’app
Helixo ha risposto 27 ottobre 2023

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a positive experience with our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

22 giugno 2022

I was recommended this app by Helixo after installing their upsell app. Their customer service is excellent with a quick turnaround. Highly recommend!

Healthish
Stati Uniti
8 giorni di utilizzo dell’app
Helixo ha risposto 22 giugno 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

25 gennaio 2023

I looked around for some free apps for the cart and after trying a few out I finally found Wowcart which fits my needs and outperforms the rest of the free apps. Thanks, and keep up the excellent work!

TwinkleDekor
Svezia
2 giorni di utilizzo dell’app
Helixo ha risposto 26 gennaio 2023

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

1 settembre 2023

I have been working in the field of online shopping for some time, but I have never met a support and speed like the team at Wowcart - Slide Cart Drawer. I requested their help for a wrong setting (due to my mistake) and they solved it in 15 minutes. It deserves more than 5 stars, without a doubt!

organiclife.ro
Romania
Circa 3 ore di utilizzo dell’app
Helixo ha risposto 4 settembre 2023

We truly appreciate your generous praise for the Wowcart - Slide Cart Drawer team!

Your positive feedback means the world to us. We're delighted to have been able to swiftly resolve your issue and exceed your expectations.

Your satisfaction is our utmost priority, and we're here whenever you need assistance. Thank you for your kind words and for choosing Wowcart - Slide Cart Drawer.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

25 aprile 2024

It shows an error right now. 1 star just for the attention.

Vinzzy
Regno Unito
11 minuti di utilizzo dell’app
Helixo ha risposto 29 aprile 2024

Summary: The issue remained unnoticed as we haven't received any complaints via our customer support email, and we couldn't experience any issues with the app.

Thank you for bringing this to our attention.
However, it seems we haven't been contacted through our customer support email, support@helixo.co, regarding this particular issue.

To ensure a swift resolution, we kindly request that you reach out to our support team directly at support@helixo.co. This will enable us to assist you more efficiently and effectively.

Regarding the issue you encountered, we noticed that you have already uninstalled the application. If possible, could you kindly provide us with more details or a screenshot of the error you experienced? Additionally, reinstalling the app would greatly aid us in identifying and resolving any underlying issues.

If you prefer not to make changes to your live theme until the issue is resolved, we completely understand. Creating a backup theme and enabling our app there would enable us to investigate without affecting your live theme. Your themes and apps' permission will ensure that we can perform the necessary checks securely.

Should you choose to proceed with this approach, please don't hesitate to send us an email at support@helixo.co, and we'll assist you every step of the way.

Once again, thank you for bringing this matter to our attention. We are committed to providing you with the best possible support experience.

-Tinu,
Customer Support Lead at Helixo.

7 febbraio 2023

realmente muito bom, mas não encontrei a opção de upssel no app, ou seja, não dá para adicionar produtos no carrinho. Deixou a desejar nisso.

Fino Charme
Brasile
28 minuti di utilizzo dell’app
Helixo ha risposto 8 febbraio 2023

Obrigado pelo seu feedback. Pedimos desculpas por qualquer problema que você teve com nosso aplicativo de carrinho.

Para atender melhor às suas necessidades de upselling, oferecemos outro aplicativo chamado "UFE Cross Sell & Upsell Bundle

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou pelo bate-papo no aplicativo. Estamos sempre felizes em ajudar você.

-Helixo Support Team

1 novembre 2023

emilashes
Germania
5 mesi di utilizzo dell’app
Helixo ha risposto 2 novembre 2023

We are thrilled to know that you had a pleasant experience with our app. Let us know if there is anything else we can assist you with.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team