Avaliações (29)

Avaliação geral
4,6
Pontuação por nível de classificação
  • 83% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 7% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 10% das classificações são de 1 estrelas
5 de dezembro de 2022

The best support I have ever seen, keep up the good work guys! they helped me with everything I needed.

ShapeYolo
Marrocos
5 months usando a aplicação
Questão respondida por Helixo 6 de dezembro de 2022

I’m really proud that we were able to meet your high expectations! Thank you for taking the time to share your feedback.
It’s such a pleasure to have customers like you.

We will do our best to make your future experience with us even better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

11 de maio de 2023

Excellent app for everybody looking either for simple or very powerful options for your website.

Customer support is probably the quickest in the world and also super helpful. Cant recommend enough.

LuxeWebshop
Bósnia e Herzegovina
About 2 months usando a aplicação
Questão respondida por Helixo 11 de maio de 2023

Thank you so much for your incredibly kind words about our app! We are thrilled to hear that you find our app to be excellent and suitable for both simple and powerful options for your website. We take great pride in offering a versatile solution that caters to a wide range of needs.

We strive to provide the best support experience possible, so it's fantastic to hear that our team was not only quick but also helpful in assisting you.

Once again, thank you for your support and trust in our app. We genuinely appreciate your recommendation and look forward to continuing to serve you in the best possible way.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

26 de outubro de 2023

Awesome and quick support. 100% Recommendation.

ItzHalal.com
Estados Unidos
11 days usando a aplicação
Questão respondida por Helixo 27 de outubro de 2023

Thank you so much for your kind words and recommendation!

We're delighted to hear that you had a positive experience with our support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

22 de junho de 2022

I was recommended this app by Helixo after installing their upsell app. Their customer service is excellent with a quick turnaround. Highly recommend!

Healthish
Estados Unidos
8 days usando a aplicação
Questão respondida por Helixo 22 de junho de 2022

Wow – thanks for your kind remarks! I’m thrilled to hear that our app worked out for you. It’s always humbling to hear how we’re able to make our customers’ jobs easier.

I’m also happy that you love our customer support. We put a lot of work into that, and so I’m glad to hear it’s serving its purpose and helping you out.

Have a great day, and thanks for the review!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Editado a 16 de novembro de 2022

Hallo, in der App gibt keine Möglichkeit den Support zu kontaktieren. Grundsätzlich funktioniert die App, es sind aber einigen Fehler die unbedingt behoben werden müssen. Bitte um Kontakt aufnahmen: Support@IkramBellanova.Shop !!!!!! Nachtrag: ich habe seit einige Tage an Support eine Mail geschickt: wenn über di App den CheckOut aufgerufen wird erfolgt keine Übersetzung. Ursache schein zu sein das keine Dynamik Link implementiert ist. Bis Heute keine Reaktion !! Schade, weil sonst ist die App nicht schlecht!

Ikram Bellanova Cosmetics Shop
Alemanha
About 2 months usando a aplicação
Questão respondida por Helixo 24 de outubro de 2022

Hi!

Vielen Dank für Ihre Bewertung.

Jedes Feedback ist uns wichtig und wir hoffen, dass Sie unsere aufrichtige Entschuldigung für Ihre jüngsten Erfahrungen mit uns akzeptieren.

Tatsächlich ist das Problem auf einen Fehler in der Implementierung von Shopify-Märkten zurückzuführen.

Wir haben das Problem von unserer Seite gelöst.
Bitte überprüfen Sie es von Ihrer Seite und teilen Sie uns auch Ihre Antwort mit.

Sie können uns über support@helixo.co kontaktieren, wenn Sie Hilfe zu unserer App benötigen.
Außerdem habe ich Sie per E-Mail kontaktiert und keine Antwort auf Ihr Problem erhalten.

Könnten Sie bitte näher auf das Problem eingehen, mit dem Sie bei unserer Anwendung konfrontiert sind?
Damit können wir Ihnen dabei helfen.

Erwarte deine Antwort.

-Helixo Support-Team

25 de janeiro de 2023

I looked around for some free apps for the cart and after trying a few out I finally found Wowcart which fits my needs and outperforms the rest of the free apps. Thanks, and keep up the excellent work!

TwinkleDekor
Suécia
2 days usando a aplicação
Questão respondida por Helixo 26 de janeiro de 2023

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, We count ourselves lucky for customers like you. We look forward to working with you again in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

1 de setembro de 2023

I have been working in the field of online shopping for some time, but I have never met a support and speed like the team at Wowcart - Slide Cart Drawer. I requested their help for a wrong setting (due to my mistake) and they solved it in 15 minutes. It deserves more than 5 stars, without a doubt!

organiclife.ro
Roménia
About 3 hours usando a aplicação
Questão respondida por Helixo 4 de setembro de 2023

We truly appreciate your generous praise for the Wowcart - Slide Cart Drawer team!

Your positive feedback means the world to us. We're delighted to have been able to swiftly resolve your issue and exceed your expectations.

Your satisfaction is our utmost priority, and we're here whenever you need assistance. Thank you for your kind words and for choosing Wowcart - Slide Cart Drawer.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

7 de fevereiro de 2023

realmente muito bom, mas não encontrei a opção de upssel no app, ou seja, não dá para adicionar produtos no carrinho. Deixou a desejar nisso.

Fino Charme
Brasil
28 minutes usando a aplicação
Questão respondida por Helixo 8 de fevereiro de 2023

Obrigado pelo seu feedback. Pedimos desculpas por qualquer problema que você teve com nosso aplicativo de carrinho.

Para atender melhor às suas necessidades de upselling, oferecemos outro aplicativo chamado "UFE Cross Sell & Upsell Bundle

Em caso de dúvidas, entre em contato conosco pelo e-mail support@helixo.co ou pelo bate-papo no aplicativo. Estamos sempre felizes em ajudar você.

-Helixo Support Team

1 de novembro de 2023

emilashes
Alemanha
5 months usando a aplicação
Questão respondida por Helixo 2 de novembro de 2023

We are thrilled to know that you had a pleasant experience with our app. Let us know if there is anything else we can assist you with.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team