Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 8% delle recensioni ha 1 stelle
Data modifica: 30 dicembre 2023

Update:
Two months post the shop's launch, my satisfaction level stands at 80%.

- One of the products that was delivered to a customer had major printing flaws because the manufacturer had changed the model of the product. After submitting the complaint, I got a refund swiftly.
- After multiple purchases and careful assessment, I've decided to discontinue 2 out of the 8 items in my shop due to consistent issues with their quality. Unfortunately, these particular products did not meet the standards I strive to maintain for my customers.
- While I was initially thrilled by Ink POD's commitment to updating their mockup images according to my requests, it's disheartening that, after more than two months, I'm still awaiting 2 out of 3 updates. As a result, these two models are patiently waiting for their turn to be launched.

Overall, I remain satisfied with Ink POD's customer service and intend to be a loyal customer.

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As a new store owner entering the world of Print-on-Demand, my experience with Ink POD has been exceptional. Their prompt and dedicated responses, even outside of regular hours, have been invaluable. I'm particularly impressed with their ability to create custom/new mockup photos that showcase my products in the best light. I'm confident that our collaboration will be smooth and successful as my store goes live.

In the future, I hope to have the opportunity to impact and enhance product quality by addressing minor imperfections through feedback and reviews.

TAiGG
Singapore
3 mesi di utilizzo dell’app
InkPODFulfillment ha risposto 30 ottobre 2023

Hello, thank you for your feedback. We will continue to improve the quality of our products and services.

Data modifica: 23 gennaio 2021

I used this app to design and dropship custom merch for my entertainment media brand. The prices were so low, and they had some unique items. Shipping times are between 19-27 days for the FREE Shipping. I was also informed that shipping times have been increased during Covid-19 times, so it is suggested that you pay for "expedited shipping" which will be around 4-12 days. The customer service is good, they usually respond within the day for chat. the design center can be a little bit better, but overall a good app.

GCODEGFB
Stati Uniti
Oltre 2 anni di utilizzo dell’app