Ink POD: Print on Demand , 79件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の8%は1つ星です
編集日:2024年1月6日

I have just opened a store on Shopify and created most of my designs from InkPOD. Today i came across a message that the app is not supported, I'm so heartbroken and i would like to get some clarity from the InkPOD team as to whether this issue going to be fixed? I can't spend another weak looking for apps that would give me the ability to create my designs like InkPOD. I have sent the message to the developer and still waiting for feedback.

……………………………………………………………………………………………
Update:

The Dev team reached out to me with regards to this issue and all I can say is WOW.

The customer support team at InkPOD deserves special mention. They were prompt, friendly, and knowledgeable, addressing my query and concerns I had in a timely manner. Their dedication to providing excellent customer service truly sets InkPOD apart from other similar applications.

In conclusion, I highly recommend InkPOD to anyone in need of a powerful and user-friendly design application. Whether you're a professional designer or a hobbyist, InkPOD offers a seamless and delightful experience that will enhance your creative journey. Give it a try, and you won't be disappointed!

The Team deserves a 5 star rating.

kulkultuur
南アフリカ
アプリの使用期間:2ヶ月
InkPODFulfillmentが返信しました 2024年1月5日

Hello, I'm sorry to bring you a bad experience. Because Shopify updated the data in the background, we did not synchronize it in time, causing our App to appear in the "unsupported" status. Our tech guys have fixed this issue. Thank you very much for your feedback. We will continue to improve our App experience.

2024年3月10日

Seriously, impeccable customer service, a pleasure to work with.

Esmonbijou
ドイツ
アプリの使用期間:12ヶ月
編集日:2023年12月30日

Update:
Two months post the shop's launch, my satisfaction level stands at 80%.

- One of the products that was delivered to a customer had major printing flaws because the manufacturer had changed the model of the product. After submitting the complaint, I got a refund swiftly.
- After multiple purchases and careful assessment, I've decided to discontinue 2 out of the 8 items in my shop due to consistent issues with their quality. Unfortunately, these particular products did not meet the standards I strive to maintain for my customers.
- While I was initially thrilled by Ink POD's commitment to updating their mockup images according to my requests, it's disheartening that, after more than two months, I'm still awaiting 2 out of 3 updates. As a result, these two models are patiently waiting for their turn to be launched.

Overall, I remain satisfied with Ink POD's customer service and intend to be a loyal customer.

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As a new store owner entering the world of Print-on-Demand, my experience with Ink POD has been exceptional. Their prompt and dedicated responses, even outside of regular hours, have been invaluable. I'm particularly impressed with their ability to create custom/new mockup photos that showcase my products in the best light. I'm confident that our collaboration will be smooth and successful as my store goes live.

In the future, I hope to have the opportunity to impact and enhance product quality by addressing minor imperfections through feedback and reviews.

TAiGG
シンガポール
アプリの使用期間:3ヶ月
InkPODFulfillmentが返信しました 2023年10月30日

Hello, thank you for your feedback. We will continue to improve the quality of our products and services.

2023年8月11日

Great customer service from cyqueen at Inkpod - Helped me get some understanding and get the sample order completed - nice and easy so far, thanks - app is also quite simple to use and easier than others to create product designs.

stylesvista
イギリス
アプリの使用期間:約1年
2023年5月24日

Great app. One of the reasons I went with this app was because of the custom shoes which alot of services don't offer as well as the jackets. The primary reason is the custom branding. They have several options for custom branding which are very professional. Again, most services don't offer this feature either. The customer service is great. I have had several chats with reps and they have walked me through everything.

Hoodaville Clothing
アメリカ合衆国
アプリの使用期間:約1ヶ月
2020年9月2日

REALLY GREAT APP GREAT CUSTOMER SUPPORT WHO ARE VERY FRIENDLY GREAT QUALITY PRODUCTS FOR YOUR MONEY

Angelina Venus Accessories
アメリカ合衆国
アプリの使用期間:2年以上
2022年2月10日

I love the shoes! I've gotten several samples so far and they are all top notch printing and packaging. I love the custom shoe box design option...makes it look so sleek and professional. Also, the customer service has been so good. They are so responsive and have solved every issue I've had on setting things up or how to do specific things for print quality. The customer service reviews are the reason that I chose to try them out. I tried out other shoe vendors before and their customer service was awful. You can't do business with a company that doesn't have customer service because problems always arise. That's just the nature of business. This company has been amazing so far.

Cara Elaine Art & Gifts
アメリカ合衆国
アプリの使用期間:2年以上
2022年6月25日

Custom service always goes above and beyond for me each and every time! Thanks again for all your help!

DoodleBop's LLC
アメリカ合衆国
アプリの使用期間:約2年
2021年6月24日

I love this app. I would suggest it to others. The customer service is great and very helpful. I definitely would encourage all to check this app out.

Mudd City Ent
アメリカ合衆国
アプリの使用期間:約2年
2021年6月27日

verry good app customer service is 10/10 would recommend , very fast with solving the logistic issues we are facing during this outbreak !

buttteeboi
ニュージーランド
アプリの使用期間:約2年