Xenforum , 20 recensioni

Valutazione complessiva
4
Numero di recensioni per livello
  • Il 65% delle recensioni ha 5 stelle
  • Il 15% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 15% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 12 aprile 2024

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved.

I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For old registered users, they need to re- Send an email verification email to activate the user. But when I tested "Send verification email", I couldn't receive the verification email at all, and I still couldn't get a solution after calling customer service.

This actually brings a new problem: for old users of the forum, once I enable the 'Prevent unverified users' function, all old users need to resend the email verification email to activate, but it is not included in the user's profile at all. For the "Resend Email Verification" entry, only administrators can perform this action. The best approach is to allow users to "Resend Email Verification" themselves.
Once I address these few issues, I will revise this review to 5 stars.

===
I received a response from the support team and the "Verify email" feature was added to the profile, 5 stars!

Geekworm
Cina
Circa 4 anni di utilizzo dell’app
19 maggio 2023

Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.

Parvai
India
27 giorni di utilizzo dell’app
31 maggio 2023

We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!

Prickly Thistle
Regno Unito
3 giorni di utilizzo dell’app
9 agosto 2023

This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped.
The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed

Club de Leones Nómadas
Spagna
Circa 7 ore di utilizzo dell’app
app1pro ha risposto 10 agosto 2023

Hi customer, we replied to you and resolved your problem in just twenty minutes. Kindly take a moment to check your inbox again. https://imgur.com/BbfeOHN

7 novembre 2020

it's totally great . hopefully keep things up like that , Really deserve 5 stars . their support is great as well

fooodi
Arabia Saudita
Oltre 2 anni di utilizzo dell’app
21 luglio 2021

Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.

Olympiadtester
India
Oltre 2 anni di utilizzo dell’app
31 gennaio 2020

Cool! Finally! It's here, a sweet forum format for Shopify. I been waiting, the other one looks pretty generic, this one has potential. Lets help them build it strong. Where are Shopifiers needing a user forum? I can't possibly be the only one.

Hytek Tools
Stati Uniti
Quasi 2 anni di utilizzo dell’app
28 agosto 2021

I am not very savvy when it comes to website work. Yet got this forum set up with ease. The backend as well as the frontend is very user friendly. The customer support was brilliant. Received a replies to my questions within a an hour.

Duncan & Ajanie Udawatta | Overland Journals
Australia
Oltre un anno di utilizzo dell’app
Data modifica: 3 aprile 2024

I was impressed with the app, talked with the dev about importing my old forum, signed up, and he was able to import all of our old WP Asgaros user forum posts, so it made for a pretty smooth transition. The forum is feature rich, presents well and has quite a few customization options.
Service has improved and we are finding the app is really helping reduce our business tech support load,

A shout out to Chris for his recent help and patience :)

Off Grid and Marine Energy
Stati Uniti
Oltre un anno di utilizzo dell’app
18 settembre 2020

Wow, just WOW! Super easy to use, just what I need! Installation was smooth and right away you can start adding your own forum. It took me a bit to figure out I needed to tag myself as admin but the app does exactly what I want and is not complicated at all. I love how users don't need to create another account for the forum and it uses your domain so it doesn't show the member a redirect to another site. Good job guys!

CryptoBangs!
Stati Uniti
8 mesi di utilizzo dell’app