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Advertises FREE plan, but when you install it, you require to select a Tax for Shopify fees and this is only available through a PRO plan.
But you only find this out after creating an account on their website and connecting Xero. What a waste of time...
We are sorry to hear about your unsatisfactory experience.
The Free plan is fully operational in syncing the data from Shopify to the accounting app using the default settings and preset mappings. The Pro plan is suitable for businesses which require advanced features such as custom mappings, grouping sales, syncing COGS etc. however a Pro plan isn't required for the integration to run and commence the syncing of data.
We will be in touch to see if we can help you with anything and to make sure we address any questions you may have.