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Easy set up/helpful service centre
We use Xero Bridge to link/synch Shopify with Xero. The team has consistently demonstrated their willingness and ability to assist in technical aspects of the app from launch, synching, to fixing various issues that we had. The team is very responsive and timely.
The app works flawlessly for Customer Order Invoice integration into Xero from multiple Shopify stores. Of particular value is the way it posts orders to a holding account, monitors Shopify Payouts and then reposts the relevant orders to the Bank account for easy reconciliation and the appropriate amount to Shopify Fees Account. I would highly recommend this app, whether for one Shopify Store or multiple.
I have been using this app since we moved over to the shopify platform and it is the best at moving your sales into your Xero codes that I have found. Only had one small problem and I contacted the developer and received a fix for it straight away.
Highly recommend this app.
I love this app. It seamlessly syncs our data from shopify to our xero account and sorts everything like VAT etc. I've used this app for around 2 years. We had some issues (created by us switching xero accounts and not syncing our data properly - this was our fault) and any questions to the app developers was answered clearly and within normally an hour or 2. If only all apps worked this well and was as well supported by Parex. Good job! 100% recommended.
Very useful app for Xero integration. It syncs orders whenever required and can re syncs orders which can update all orders again with correct information.
Finally, an app that lets you focus on running your business! Orders sync effortlessly and the customer service is out of this world! Kumar is so helpful and goes the extra mile! This is it!
Fast response and resolution
I used this app to sync my Shopify website to Xero - I had tried 2 other apps prior with bad experiences. Xero Bridge by Parex have been very helpful with all my set up and I am so appreciative of the support they have given me. I have had the same tech support person replying to my daily queries, which I feel is a huge bonus as they really get to know what I am trying to achieve. I highly recommend their service and this app!!!
Excellent app. Easy to use. Customer service is quick and efficient. My setup was complex but they sorted it out without issue. I have come back to them a few times when I have changed my processes and they have updated it without concern.