XERO SYNC by Bold , 213 avaliações

Totally disappointed with bold. We are a not for profit sporting club and these monthly charges are steep for importing only to two accounts in xero. This app has been working well for us, however, we cannot afford Shopify fees, then bold fees, then xero fees just to sell tickets, oh and the fee for holding the event as well. For this price you need to offer different account codes for sales so the itemisation can be more discrete than what you currently offer.

Will you offer a discount for not for profit associations? Xero currently offer us a 25% discount.

Also the 6 months we dont operate, can we switch to the free plan?

Update.... 26 January: bold have responded to an email and we are awaiting a response in regard to a not for profit discount which is encouraging. In addition you can dial back to the free plan if your sales volume seasonally diminishes.... Will update stars when discount is received.

Discount has been applied so we are happy with the outcome

Jordan responded and put us in touch with the appropriate person. Thankyou

Sadly since BOLD taking over the app, bugs have presented themselves and are not being fixed, rendering the product completely useless...

Seems the app is getting worse...

Are you guys aware of how completely broken the Bold - Xero integration is?? I've had ongoing issues since late June!! I'm seeing a number of negative reviews cropping up on the App site so realise I'm not alone in having problems.
I know this is now a third party issue (Bold) but many of your users must rely on this APP and as it was yours originally, this reflects badly on Shopify too.
We are facing a VAT return in the next few weeks and I have no idea of our liabilities because the Xero App has been so unreliable. This is not a small problem, it creates a massive logistical headache, how do we know what is correctly synced and what isn't. How do we handle the huge amount of work involved in correcting the problems?
This integration is absolutely fundamental in making the use of Shopify viable for us and I'm sure many other merchants. We are a multi million pound business shipping 500 orders per week. This is not a trivial matter and yet the months of delays seem to imply that Bold are not taking this seriously enough!

Not even worth 1 star. Cant map all of our transactions to the Xero dashboard, wasted multiple months of $60 subscription fees for nothing. Don't bother with Xero since this app makes it unusable with Shopify.

So they took a perfectly working FREE app... add bugs and a bucket of exporting issues to it...and charge us $59?!? (Yes, they offer a free plan for people who wish to sell 1 item per day...so it doesn't apply to us).

Sorry but not at that price.

Currently looking for alternatives and it seems ONESAAS and Expandly looks promising (and a lot cheaper)

Thanks to Deelen and the team for your incredible support sorting out my sync glitch! Your patience and diligence in ensuring this problem was fixed as quickly and efficiently as possible was much appreciated. Thank you!

The completely ridiculous pricing structure has been introduced without any notification or communication from the developers. My XERO subscription costs less than this app now does. I don't mind paying for apps that work well and provide a solution within my store, but to go from free to $60USD a month without any notice is absolutely ridiculous.

This app was super easy to use and setup. When we did have an issue, (our fault) the tech/customer support found the cause of the issue and gave us steps to solve it quickly. Cheers David for keeping us up and running!!

This app works well. Easy to reconcile invoices, payments and transaction fees. I use stock and it works well for the stocked items, except Xero doesn't support back orders, which isn't a Bold issue, but a Xero one. However once I have the stock in it's easy to manually transfer the order to Xero. TBH I'm amazed at the price!

Constant problems and errors when transferring data, crappy app just says do it manually. Why am I paying you when I have to do it manually. IT SHOULDNT BE THIS HARD