レビュー (38)

総合評価
3.7
評価レベルごとの件数
  • 評価の32%は5つ星です
  • 評価の3%は4つ星です
  • 評価の8%は3つ星です
  • 評価の0%は2つ星です
  • 評価の58%は1つ星です
2022年2月2日

I love using Xero and Shopify - they really are a great combo. But don't use this app if your shop uses Shopify Payments - as the app simply won't work in that case. Shopify payments pays out daily based on the UTC time, whereas this app creates invoices in Xero based on your local time. They two will never be able to be reconciled, which is the main purpose of the app. Also pretty shoddy support where they failed to acknowledge this as an issue when its obvious as day and night.
Will review again when/if Xero fix this but until then.....

Knitnstitch
ニュージーランド
アプリの使用期間:3日
Xeroが返信しました 2022年2月7日

Hi there,

We’re sorry to hear about your experience.

The integration uses a clearing and bank account to support you to reconcile your Shopify sales against your payouts. This ensures that reconciliation will work regardless of timing differences between when an invoice is created and your payouts occurring.

Guidance on how to setup a clearing and bank account for the integration can be found at: https://central.xero.com/s/article/Connect-to-Shopify#3Setuptheintegration

If you wish to try the integration again, you can do so free for 30 days: https://apps.xero.com/nz/app/shopify#overview

We have also improved our support content, so if you have further questions, please head over to Xero Central: https://central.xero.com/s/article/Connect-to-Shopify.

Thanks,
Xero App Store Team

2023年7月25日

We thought trial is missing the full functionality but the subscriptions was no good either. Found that it doesn't push all different payment gateway info into Xero.
Didn't use the trial and payed for the app only finding that the it wont be any good for us. They don't even refund you if you can't use the subscription. Would recommend to use other app rather then wasting time dealing with Xero customer service which is non existent when comes to Shopify.

Luxi Living
オーストラリア
アプリの使用期間:2日