Reseñas (91)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
5 de octubre de 2023

Re:do has been so awesome, Natalie has been so helpful whenever there are issues! Her and the other members of the team are so fast to respond and very positive.

SolelyJane
Estados Unidos
10 meses usando la aplicación
20 de enero de 2023

“Incredible team to work with. Of course, the app is a no-brainer —but the team we got with the app is big for us.”

King of Kings
Estados Unidos
9 meses usando la aplicación
3 de noviembre de 2022

The highlight of this app is seamless returns/exchanges - customers can complete returns/exchanges in a few quick steps. Everything is automated. The only drawback is that if customers want a different product in exchange (rather than different size or color of the same product), you will need to manually sort that out as the app does not allow selection of a different product for exchange. ...

Petit Foot
Estados Unidos
8 meses usando la aplicación
Redo Tech, Inc respondió 4 de octubre de 2023

Hi Petit Foot, thank you for your feedback! We have since updated our app to allow advanced exchanges, and instant exchanges so now customers can exchange for anything in the ...

6 de octubre de 2023

RE:DO has been great! Easy for us to use and for our customers! And if there happen to be any issues, they are ready to help right away! Natalie has helped us multiple times when either we or a customer needed help with something. We very much recommend using RE:DO!

4-rth
Estados Unidos
8 meses usando la aplicación
6 de febrero de 2024

Dustin did a great job walking us through the benefits of Re:do and how it would integrate with our existing returns policy. We were initially on the fence, but he went out of his way to provide contacts that we could reach out and ask questions to, and he was patient as we took the time to make the decision.

Hannu has helped us with the setup and getting the flows started, and even though it has ...

Holstery
Estados Unidos
8 meses usando la aplicación
23 de enero de 2023

The way they incentivize customers to take store credit or exchanges has significantly reduced our refunds!

Gemma and Gia
Estados Unidos
6 meses usando la aplicación
8 de marzo de 2024

Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!

Pillow Cube
Estados Unidos
6 meses usando la aplicación
28 de septiembre de 2023

Natalie is always very responsive and helpful!

Charming & Main
Estados Unidos
6 meses usando la aplicación
26 de septiembre de 2023

Great app with tons of options for different automations and return flows! Recent updates have made it even more user friendly and easy for customers to return items. Anytime I have needed support, the online chat has been answered extremely fast and my issues have been resolved promptly each time.

Landry Kate
Estados Unidos
5 meses usando la aplicación
27 de septiembre de 2023

Great app for processing returns and the best part of this is that they pay for the shipping labels. It has saved me so much money. The return portal is very easy to use. Since using REdo, I saw my conversion rate increase since I am able to offer free returns. This app is a no brainer. I highly recommend it. The team is always there to help. Natalie from their customer service is very quick to ...

Dignitii Activewear
Canadá
5 meses usando la aplicación