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This app is a great automated returns option for our store. Customers are loving the exchange or store credit option, and it's a great way to retain revenue. Natalie, from their customer service online chat, is always quick to respond and assist with any issues our company may have. Would definitely recommend!
The app is very user friendly and customer service has a great response time. Shout out to Max, who is very patient and does a nice job of walking you through the setup process and answering any and all questions along the way.
Re:do is an app I would highly recommend! The team (specifically Hannu) was great to work with and is so helpful! Re:do makes returns and exchanges seamless for our customers and it is such a quick and easy experience!
Re:do has been amazing and a no brainer for us! So glad we have them on our Shopify store! Plus they have been so amazing with any questions or concerns we have and are very thorough! Highly recommend them, you won't regret it!!
We have been so thrilled with re:do! There have been some learning curves/tech glitches but support is always on it so quickly. Processing returns is SO much quicker, saving me time and money. My customers are also happier because they have access to great postage rates, much better than sending them to the P.O.! Highly recommend!!
Super excited to use this app to cut down on my time processing returns. The onboarding process was very easy. Everyone I've worked with a Redo is friendly and patient with me! They are a great team!
I set up this app to do my returns and it was super simple. Their customer support went above and beyond to link this app to my store.
We were concerned that our customers would abuse free returns E.G. — Buying 10 items and returning 8 of them— But Redo has it set it up so that customers are still getting the Amazon Prime experience, but they prevent customers from abusing it. They have thought of everything!
Quick and easy install and terrific customer service.
I met with Max to install this app, and it was smooth process. I have been looking for an exchange option for my customers and this was the perfect fit for my business.
Great app and even better customer service! Natalie has been so helpful. Thank you!