Avis (91)

Note globale
4,7
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
14 septembre 2022

This app is AMAZING! Easily one of the most useful and seamless apps you can add to your shop. You absolutely need to have this app in your shop if you're a small business owner because it's just soo helpful! I'm so happy that I decided to give it a try! Top Benefits - streamlines returns, exchanges, etc with a very simple intuitive portal that customers can access via link that you can put ...

Jooel
États-Unis
Environ 16 heures d’utilisation de l’application
11 janvier 2024

Their service is great. and Product for sure. It has taken off lots of time from my hand having the customer be able to exchange and get store credit on their own.
Tyler and Max have been a great help.
The app to go with!

Daisy Gift Box
États-Unis
Environ 15 heures d’utilisation de l’application
6 octobre 2023

1st time using app. I think this will be great once my personal issues are worked out. The automation did not work so well but Natalie helped me quickly. The app desperately needs automation to let you know there is a return coming. As a small business owner, we wear many hats and I need a reminder of what is ahead of me. Then I will update to 5 stars. I look forward to this being a great tool as ...

Dance Gear Etc.
États-Unis
16 jours d’utilisation de l’application
Redo Tech, Inc a répondu 6 décembre 2023

UPDATE:
Hi Dance Gear team! We've released this feature. You can now customize your notifications. There's an option to be notified anytime a return is created. Please reach ...

Modifié le 26 octobre 2022

Update: Actually it was after you tried to bribe me with a $100 amazon gift card to remove the bad review I posted is when I stopped responding. Shopify has rules that prohibit you from asking for personal or merchant info outside of the app. Maybe they should look into your practices. I was having issues getting the app to show the widgets and cart on the store. I reached out to support and the ...

Coastal Gifts Inc
États-Unis
5 jours d’utilisation de l’application
Redo Tech, Inc a répondu 26 octobre 2022

Hi Coastal Gifts! We apologize for any misunderstanding regarding our support process and the issues you encountered with our app.

Your feedback about order volume and ...

Modifié le 2 août 2022

I was very interested in this App because it's unlike others out there. However, when I asked for setup assistance to make sure I was doing it right, they said "you don't want to offer returns or exchanges?" to which I said no, only store credit. Their reply was that their owner built a billion dollar business with a loose return policy and their goal is to offer an Amazon like experience, and ...

J Lynée Boutique
États-Unis
4 jours d’utilisation de l’application
Redo Tech, Inc a répondu 29 juillet 2022

Hey J Lynée Boutique, we're very sorry you had this experience. We will most definitely have a review internally so that this advice isn't given again. If there's anything we ...

5 octobre 2023

Haven't started processing returns through the app yet, but 5/5 stars to Dustin and Max for all of their help with onboarding and sharing general information about the app and the benefits it will have for our business and customers. Looking forward to the Re:do journey ahead!

ficegallery
États-Unis
Environ 3 heures d’utilisation de l’application
29 septembre 2023

Just completed onboarding with Re:do! Super excited to utilize all the automation features and customer friendly flow for our amazing customers! HUGE SHOUTOUT to Chris and Max for all their help making the process quick and easy! Great support and they were able to get answers to all my questions super quick! 10/10 recommend!

Worth Collective
États-Unis
Environ 2 heures d’utilisation de l’application
28 septembre 2023

I just downloaded the app today but I must say the onboarding experience was seamless. Max was able to walk me through the process and explain every step of what he was doing. I prefer this method over developers who just take over the installation process and don't explain what they're doing or why they're doing it. I look forward to implementing this app into my store and offering an even ...

It's the Curves for Me
États-Unis
Environ 2 heures d’utilisation de l’application
16 décembre 2022

The customer service getting this app set up was AMAZING! I cannot wait to start using this program!

Triple Threads
États-Unis
Environ une heure d’utilisation de l’application
26 mars 2024

Little Cottonwood
États-Unis
3 mois d’utilisation de l’application