レビュー (91)

総合評価
4.7
評価レベルごとの件数
  • 評価の92%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の1%は2つ星です
  • 評価の3%は1つ星です
2024年4月2日

These guys get it, they're the In n Out, the Costco, the Nordstrom, the Chick-Fil-A - whatever you want to call it - of e-commerce. Nobody does it better & nobody has better customer service. I had a cart issue 1 month in and they pulled their own product off my site and fixed the issue before reinstalling it. Most brands hide problems, but they were honest and helped me up-level - all while being incredibly responsive. Then, 6 months in I had a question on how to optimize a feature, their Director of Sales Jake Norton took the time to personally help me get the answer I needed. Redo takes care of their customers and that's something I've gotta have when my brand is growing 5x YoY. The product is cutting costs for us and driving more revenue & conversions as well. Give me a call if you're debating.

Fire Science Nutrition
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年5月3日

Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience.

Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast.

The Redo Team was super helpful with implementation. Highly recommend the app.

Made By Mary
アメリカ合衆国
アプリの使用期間:6ヶ月
2024年7月12日

For the first time in 14 years of running an e-commerce business I'm no longer paying for returns. I'm actually making money on my returns!

Awesome app and company. The level of support provided by the team is unique, I highly recommend this platform/app to any e-commerce brand.

Simple Wishes
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年8月1日

Xiva automates tasks like sending return labels or issuing refunds. This saves you time and effort, allowing you to focus on other aspects of your business.

Happy Giggles
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年3月7日

The customer service support for Redo is excellent. After reaching out via chat I received a response in a few short minutes. Harrison was super helpful and able to quickly update what was needed. Thank you Harrison and Redo!

Salted Houses
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年7月15日

Has completely transformed returns for us. We aren't losing money on them anymore. We are making money!

Bridle Up Hope Shop
アメリカ合衆国
アプリの使用期間:13日
2024年3月19日

Harrison is quick to respond to any inquiries we have concerning REDO to give our customers the best experience.

Honey Mark.
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年3月8日

Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!

Pillow Cube
アメリカ合衆国
アプリの使用期間:6ヶ月
2022年11月23日

I set up this app to do my returns and it was super simple. Their customer support went above and beyond to link this app to my store.

hit it like an IRISHMAN
アメリカ合衆国
アプリの使用期間:約2年
2023年10月2日

This app is a great automated returns option for our store. Customers are loving the exchange or store credit option, and it's a great way to retain revenue. Natalie, from their customer service online chat, is always quick to respond and assist with any issues our company may have. Would definitely recommend!

Japparel
アメリカ合衆国
アプリの使用期間:1年以上