Redo Free Returns & Exchanges , 76 avaliações

I am delighted with the way that this app has helped my small biz provide excellent customer service to my store. Buying apparel online is difficult, more so when you are a new mom with a new body. I truly believe (and have the stats to prove it) that adding Redo to my store has improved sales, as it assures customers that returns and exchanges are hassle free.
The install and set up was fabulous. I am technologically inept, and the crew at Redo flawlessly set up the features that I wanted in about 15 minutes on a video chat. They walked me through the whole process, helped me explore the dashboard, settings and all the admin stuff. When I contact them with questions, they are very responsive and helpful- and the one time I needed a settings change, they did it for me, which saved me time and stress!
I highly recommend that if you have a product that consumers hesitate about because of the potential for exchanges (like clothing) that you install this app TODAY! Game changer for sure!

Harrison is quick to respond to any inquiries we have concerning REDO to give our customers the best experience.

Dustin did a great job walking us through the benefits of Re:do and how it would integrate with our existing returns policy. We were initially on the fence, but he went out of his way to provide contacts that we could reach out and ask questions to, and he was patient as we took the time to make the decision.

Hannu has helped us with the setup and getting the flows started, and even though it has only been a week at the time of writing this, it's made our returns and exchanges much easier for our customer service team! Glad we made the switch, and should have made it after our first meeting with Dustin!

GAME CHANGER!!! We have been using Re:do for about 3 weeks now and it is amazing the difference it makes. It makes our whole return/exchange process so much smoother and cuts down on return processing time. Very user friendly for us and our customers. Dustin was great to work with and made the setup go smoothly. Max has been awesome to work with and is great to quickly respond to all of our questions and help us solve any problems we may encounter.

Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!

We are delighted to express our sincere appreciation for the outstanding partnership that Re-do has brought to the table. The collaboration with Re-do has proven to be transformative for our business, providing an efficient and seamless solution for managing returns and exchanges. The innovative software offered by Re-do has not only streamlined our processes but has also significantly enhanced our customer satisfaction. The user-friendly interface, simple process, coupled with robust features, has made the handling of returns a smooth and hassle-free experience. Re-do's commitment to excellence and responsiveness has been evident at every step of our collaboration; Max and Gabe have been wonderful partners as we've set up Re-do on our online store.

We started with ReDo in the middle of Q4 and it has been a game changer for us! Such a simpler process for customers and for our shop manager. Onboarding was simple, we always have a way to contact support when we have questions, and we are 100% thrilled with how this app has improved our shop!

We love Re:do, I absolutely loved how easily the onboarding was and how hands-off this is! Worth every penny for us to not lift a finger! Anytime I had an issue or a question they were on top of it and got me taken care of quickly. We highly recommend this return service!

Perfect app to help streamline our returns process. Saves us a lot of time and also saves us a ton in return shipping costs. Easy onboarding and friendly staff - Gabe & Max helped us tremendously. I really love that there is no subscription fees too!

LOOOOVE this app! It has helped our team so much with returns and make the process so seamless.