Redo Free Returns & Exchanges , 76 avaliações

We have been looking years to implement a return and exchange App and this App have delivered what they promised. EXCELLENT Custommer Service and the guys are lovely.

Their service is great. and Product for sure. It has taken off lots of time from my hand having the customer be able to exchange and get store credit on their own.
Tyler and Max have been a great help.
The app to go with!

RE:DO has been great! Easy for us to use and for our customers! And if there happen to be any issues, they are ready to help right away! Natalie has helped us multiple times when either we or a customer needed help with something. We very much recommend using RE:DO!

Re:do is easy to use! Ian and Hannu helped us get started, and both were very helpful. Natalie is a great source when we have customer service questions.
We have installed this in all three of our stores. It takes some of the manual work from us, which was much needed, and is an efficient way to deal with returns. One thing we would like to see is for customers to be able to exchange one style for a different style; however, many customers love the store credit option in place of that!

Can't say enough about how much Re:do has improved our customer's experience and saved our team time! Not only is the App amazing, but Hannu has been nothing less than exceptional any and every time we have needed something answered!
Re:do is changing the way we are able to serve our customers and with Hannu there's so much support and confidence standing behind us!

Great app with tons of options for different automations and return flows! Recent updates have made it even more user friendly and easy for customers to return items. Anytime I have needed support, the online chat has been answered extremely fast and my issues have been resolved promptly each time.

Great app for processing returns and the best part of this is that they pay for the shipping labels. It has saved me so much money. The return portal is very easy to use. Since using REdo, I saw my conversion rate increase since I am able to offer free returns. This app is a no brainer. I highly recommend it. The team is always there to help. Natalie from their customer service is very quick to reply and help me with any issue. They are a newer company so they are very eager to improve on any glitch. This app is better than Loop or any other return app I have used in the past. Keep up the great work REdo!

We love using Redo! It is very user friendly and the team has been amazing helping us get everything set up. I have chatted with customer service several times with questions and Natalie is AMAZING and so helpful! I definitely recommend Redo for small businesses, it has made our lives so much easier.

The Re:do team stopped by our offices and were so pleasant to chat with. After hearing how the emphasis of the platform is to encourage exchanges & store credits and help keep revenue in the business, we quickly booked a call and started onboarding. The process was so super easy and every step of the way was met with excellent communication, even when we maybe had the same question more than once. We worked with Ian & Hannu and received timely responses and continue to have that same support if there are things we need to work through as sometimes weird situations come up with our customers. Re:do has been so open to working with us to find the best flow & process for our site and customers, and we can't recommend this app enough!

Re:Do has added a seamless experience for our customers when it comes to returns and exchanges. The onboarding was simple and almost everything is automated so the interface was easy to learn. Ian and Hannu are the best of the best! Any questions or problem that comes up is met with a quick and timely response and solution- even on weekends or Labor Day when we're running a big sale. We were also asked to be beta users to help give ideas and feedback to further elevate the customer experience and it's been a blast working with the Re:Do team. Could not recommend Re:Do more!