Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
5 de outubro de 2023

Re:do has offered a great return and exchange system for my customers! I needed some help setting it up on my website and Max came to save the day! He was super nice, knowledgeable and made sure I understood everything before moving to the next step. I highly recommend Re:do if you’re looking to add a return and exchange app to your website!

Southern Trends Boutique
Estados Unidos
Aproximadamente 2 meses usando o app
27 de setembro de 2023

GAME CHANGER ALERT! Seriously, this is hands down the greatest returns solution out there. Live Chat support is quick, fast, and knowledgeable, and new features are coming out faster than literally any other app we work with, and we work with A LOT. Ian, Hannu and the rest of the team are an absolute pleasure to work with. This app alone will save us $3,000 a year and that's just on the cost of have a return app. These guys also cover the cost of return shipping labels. Returning motorcycle boots is not cheap, and this company COVERS THAT COST. It's a no brainer. I'll be adding this as the return solution for all of our sites moving forward. 10/10 recommend.

Hot Leathers
Estados Unidos
Aproximadamente 2 meses usando o app
25 de setembro de 2023

So far quite happy with Re:Do. The learning curve with their system is a matter of a day or so and you're up and running. New interface is slick and easy to navigate. Support is very responsive and Natalie has always helped me get the answers I need.

Birdie Threads
Estados Unidos
5 meses usando o app
29 de setembro de 2023

Just completed onboarding with Re:do! Super excited to utilize all the automation features and customer friendly flow for our amazing customers! HUGE SHOUTOUT to Chris and Max for all their help making the process quick and easy! Great support and they were able to get answers to all my questions super quick! 10/10 recommend!

Worth Collective
Estados Unidos
Aproximadamente 2 meses usando o app
9 de outubro de 2023

Re:do has streamlined our return process in a very sophisticated way. It has improved our staff's workload as well as our customer experience. Max has helped us navigate some specific requests related to our company and is always very quick to respond. We've really enjoyed working with the Re:do team so far!

Sportiqe Apparel
Estados Unidos
Aproximadamente 1 mês usando o app
10 de outubro de 2023

This has been the first automatic return policy we had! It has been great so far and Hannu and his team have been so helpful with any questions we have had! He is super responsive and the app has worked great so far.

HALFTEE Layering Fashions
Estados Unidos
6 meses usando o app
28 de setembro de 2023

This app has been an incredibly positive experience for us since we started using it. It has significantly streamlined our return and exchange process, making it much more efficient. The app itself is remarkably user-friendly and straightforward. Hannu has consistently been responsive, whether it's addressing minor inquiries or taking the time to provide detailed demos. Working with Natalie and Chris has also been a pleasure. The chat box feature has proven to be immensely helpful for quick questions, and we truly appreciate the team's swift and responsive support.

Sleepyhead
Estados Unidos
4 meses usando o app
2 de outubro de 2023

This app is a great automated returns option for our store. Customers are loving the exchange or store credit option, and it's a great way to retain revenue. Natalie, from their customer service online chat, is always quick to respond and assist with any issues our company may have. Would definitely recommend!

Japparel
Estados Unidos
Aproximadamente 1 mês usando o app
9 de outubro de 2023

I met with Max and chatted with Natalie and it was such an amazing experience! They answered all of my questions about Redo and helped me to understand the platform better!

Would highly recommend!

Holbrook Pickleball
Estados Unidos
Aproximadamente 1 mês usando o app
5 de outubro de 2023

Aside from saving us the expense, the support from the team has been impeccable post transition from our previous returns platform. Hats off to Natalie who has patiently assisted us through the transition and fielded our qeuries on how the platform worked.

Conner Hats
Estados Unidos
Aproximadamente 2 meses usando o app