Avaliações (91)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
19 de abril de 2023

What an app experience, for my customers & for me the website/business owner. The onboarding customer service provided by Ian & Hannu was exceptional! I sure wish all apps would do this phone/video support. I have connected this app to both of my stores! My candle biz & Freshie biz are better for being able to offer this app’s features to my customer. And I’m way less stressed having been shown ...

Fortune Freshies | The Freshie Box
Estados Unidos
11 meses usando a aplicação
Editado a 27 de junho de 2024

Re:do is great! Their customer service is top notch. Thank you guys for all you have done for us, its a pleasure working with you.

Pchee Bum

Pcheebum
Estados Unidos
11 meses usando a aplicação
24 de janeiro de 2024

LOOOOVE this app! It has helped our team so much with returns and make the process so seamless.

DakotaRidge
Estados Unidos
10 meses usando a aplicação
25 de setembro de 2023

Can't say enough about how much Re:do has improved our customer's experience and saved our team time! Not only is the App amazing, but Hannu has been nothing less than exceptional any and every time we have needed something answered!
Re:do is changing the way we are able to serve our customers and with Hannu there's so much support and confidence standing behind us!

MOCO Boutique
Estados Unidos
10 meses usando a aplicação
5 de outubro de 2023

Re:do has been so awesome, Natalie has been so helpful whenever there are issues! Her and the other members of the team are so fast to respond and very positive.

SolelyJane
Estados Unidos
10 meses usando a aplicação
20 de janeiro de 2023

“Incredible team to work with. Of course, the app is a no-brainer —but the team we got with the app is big for us.”

King of Kings
Estados Unidos
9 meses usando a aplicação
3 de novembro de 2022

The highlight of this app is seamless returns/exchanges - customers can complete returns/exchanges in a few quick steps. Everything is automated. The only drawback is that if customers want a different product in exchange (rather than different size or color of the same product), you will need to manually sort that out as the app does not allow selection of a different product for exchange. ...

Petit Foot
Estados Unidos
8 meses usando a aplicação
Questão respondida por Redo Tech, Inc 4 de outubro de 2023

Hi Petit Foot, thank you for your feedback! We have since updated our app to allow advanced exchanges, and instant exchanges so now customers can exchange for anything in the ...

6 de outubro de 2023

RE:DO has been great! Easy for us to use and for our customers! And if there happen to be any issues, they are ready to help right away! Natalie has helped us multiple times when either we or a customer needed help with something. We very much recommend using RE:DO!

4-rth
Estados Unidos
8 meses usando a aplicação
6 de fevereiro de 2024

Dustin did a great job walking us through the benefits of Re:do and how it would integrate with our existing returns policy. We were initially on the fence, but he went out of his way to provide contacts that we could reach out and ask questions to, and he was patient as we took the time to make the decision.

Hannu has helped us with the setup and getting the flows started, and even though it has ...

Holstery
Estados Unidos
8 meses usando a aplicação
3 de maio de 2024

Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience.

Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims ...

Made By Mary
Estados Unidos
6 meses usando a aplicação