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1st time using app. I think this will be great once my personal issues are worked out. The automation did not work so well but Natalie helped me quickly. The app desperately needs automation to let you know there is a return coming. As a small business owner, we wear many hats and I need a reminder of what is ahead of me. Then I will update to 5 stars. I look forward to this being a great tool as my shipping demands increase.
UPDATE:
Hi Dance Gear team! We've released this feature. You can now customize your notifications. There's an option to be notified anytime a return is created. Please reach out with any questions and thank you for your feedback!
Original reply:
Hi Dance Gear team. Thank you for trying our app and sharing your feedback. Your suggestion for a return notification feature is insightful and aligns with our commitment to support small business owners like yourself.
We're actively working on enhancing our app's functionality. We'll share updates once we have this feature and other automations that we are building. Stay tuned for updates, and we hope our app delights you enough to leave the 5 star review in the near future!
Natalie was very helpful in assisting our customer with getting her return label. Quick response and very pleasant.
I've only had this app installed for a few days but I am already in LOVE! The features it provides is amazing and the customer service has been awesome! One of the features that I have loved is that you can exclude specific discount codes for a return! Definitely recommend!
So far so good with this app. Max made the setup process so quick and easy and Chris was very helpful in setting up the next steps for me. It's too soon to tell how it has affected my business but I'm only expecting positive growth.
Love them so much! Very easy, onboarding was quick. Just say enough wonderful things about re:do. Thanks to Max for getting us all set up!
Great app and even better customer service! Natalie has been so helpful. Thank you!
I just downloaded the app today but I must say the onboarding experience was seamless. Max was able to walk me through the process and explain every step of what he was doing. I prefer this method over developers who just take over the installation process and don't explain what they're doing or why they're doing it. I look forward to implementing this app into my store and offering an even better customer experience.
Natalie is always very responsive and helpful!
Haven't started processing returns through the app yet, but 5/5 stars to Dustin and Max for all of their help with onboarding and sharing general information about the app and the benefits it will have for our business and customers. Looking forward to the Re:do journey ahead!
Max was a joy to talk to and very helpful with the setup!