评论 (91)

整体评分
4.7
每个评分等级的数量
  • 92% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2022年11月3日

The highlight of this app is seamless returns/exchanges - customers can complete returns/exchanges in a few quick steps. Everything is automated. The only drawback is that if customers want a different product in exchange (rather than different size or color of the same product), you will need to manually sort that out as the app does not allow selection of a different product for exchange. ...

Petit Foot
美国
8个月 人在使用应用
Redo Tech, Inc已回复 2023年10月4日

Hi Petit Foot, thank you for your feedback! We have since updated our app to allow advanced exchanges, and instant exchanges so now customers can exchange for anything in the ...

2023年10月6日

RE:DO has been great! Easy for us to use and for our customers! And if there happen to be any issues, they are ready to help right away! Natalie has helped us multiple times when either we or a customer needed help with something. We very much recommend using RE:DO!

4-rth
美国
8个月 人在使用应用
2024年2月6日

Dustin did a great job walking us through the benefits of Re:do and how it would integrate with our existing returns policy. We were initially on the fence, but he went out of his way to provide contacts that we could reach out and ask questions to, and he was patient as we took the time to make the decision.

Hannu has helped us with the setup and getting the flows started, and even though it has ...

Holstery
美国
8个月 人在使用应用
2023年1月23日

The way they incentivize customers to take store credit or exchanges has significantly reduced our refunds!

Gemma and Gia
美国
6个月 人在使用应用
2024年3月8日

Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!

Pillow Cube
美国
6个月 人在使用应用
2023年9月28日

Natalie is always very responsive and helpful!

Charming & Main
美国
6个月 人在使用应用
2023年9月26日

Great app with tons of options for different automations and return flows! Recent updates have made it even more user friendly and easy for customers to return items. Anytime I have needed support, the online chat has been answered extremely fast and my issues have been resolved promptly each time.

Landry Kate
美国
5个月 人在使用应用
2023年9月27日

Great app for processing returns and the best part of this is that they pay for the shipping labels. It has saved me so much money. The return portal is very easy to use. Since using REdo, I saw my conversion rate increase since I am able to offer free returns. This app is a no brainer. I highly recommend it. The team is always there to help. Natalie from their customer service is very quick to ...

Dignitii Activewear
加拿大
5个月 人在使用应用
2024年2月13日

We started with re:do back in September and we couldn't be more happy with their app and services! They have helped create a better return, exchange, and now claim process for our customers. The communication and level of service they provide us is outstanding. They welcome new ideas and implement change quickly! They are constantly looking for ways to innovate and improve their app which I have ...

StairSlide
美国
5个月 人在使用应用
2023年9月26日

We love using Redo! It is very user friendly and the team has been amazing helping us get everything set up. I have chatted with customer service several times with questions and Natalie is AMAZING and so helpful! I definitely recommend Redo for small businesses, it has made our lives so much easier.

Elements by Remedy
美国
5个月 人在使用应用