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Redo has been great. The automatic creation of exchanges when the product is delivered has been super efficient and has helped reduce the amount of emails we get asking for refund/replacement updates. The cost savings on standard returns has been very beneficial.
The customer service support for Redo is excellent. After reaching out via chat I received a response in a few short minutes. Harrison was super helpful and able to quickly update what was needed. Thank you Harrison and Redo!
Re:do has been one of the best apps/services we have ever added to our website! It makes the return process a breeze for our customers and for us. Their staff is amazing to work with and the onboarding process was the easiest I have ever experienced. If you have an e-commerce store, you have to have re:do!
We started with ReDo in the middle of Q4 and it has been a game changer for us! Such a simpler process for customers and for our shop manager. Onboarding was simple, we always have a way to contact support when we have questions, and we are 100% thrilled with how this app has improved our shop!
We love Re:do, I absolutely loved how easily the onboarding was and how hands-off this is! Worth every penny for us to not lift a finger! Anytime I had an issue or a question they were on top of it and got me taken care of quickly. We highly recommend this return service!
We are delighted to express our sincere appreciation for the outstanding partnership that Re-do has brought to the table. The collaboration with Re-do has proven to be transformative for our business, providing an efficient and seamless solution for managing returns and exchanges. The innovative software offered by Re-do has not only streamlined our processes but has also significantly enhanced our customer satisfaction. The user-friendly interface, simple process, coupled with robust features, has made the handling of returns a smooth and hassle-free experience. Re-do's commitment to excellence and responsiveness has been evident at every step of our collaboration; Max and Gabe have been wonderful partners as we've set up Re-do on our online store.
LOOOOVE this app! It has helped our team so much with returns and make the process so seamless.
Harrison is quick to respond to any inquiries we have concerning REDO to give our customers the best experience.
Harrison is extremely helpful in providing me with whatever I need and in a timely manner. I truly appreciate his efficiency and kindness!
Perfect app to help streamline our returns process. Saves us a lot of time and also saves us a ton in return shipping costs. Easy onboarding and friendly staff - Gabe & Max helped us tremendously. I really love that there is no subscription fees too!