Redo Free Returns & Exchanges , 76 則評價

So far so good with this app. Max made the setup process so quick and easy and Chris was very helpful in setting up the next steps for me. It's too soon to tell how it has affected my business but I'm only expecting positive growth.

We were concerned that our customers would abuse free returns E.G. — Buying 10 items and returning 8 of them— But Redo has it set it up so that customers are still getting the Amazon Prime experience, but they prevent customers from abusing it. They have thought of everything!

I've only had this app installed for a few days but I am already in LOVE! The features it provides is amazing and the customer service has been awesome! One of the features that I have loved is that you can exclude specific discount codes for a return! Definitely recommend!

Love them so much! Very easy, onboarding was quick. Just say enough wonderful things about re:do. Thanks to Max for getting us all set up!

Ian & Hannu helped me get this app set up & moving forward. Was it all that necessary? Maybe yes, maybe no... I'm pretty tech savvy and this app is really easy to navigate so I basically had it all set up before the call, but when they reached to out to advise they offer phone/video onboarding support, I took 'em up on it (to ensure I did it correctly) & the CUSTOMER SERVICE provided in that was exceptional! I wish ALL apps would do this, to ensure we're on the right path & using the app to it's full potential & to our biz owner's understanding - can't say enough good things about this app's support! Now, my customers have an amazing service provided & I feel confident I have the support of the app's behind the scenes team! Thanks y'all!

Haven't started processing returns through the app yet, but 5/5 stars to Dustin and Max for all of their help with onboarding and sharing general information about the app and the benefits it will have for our business and customers. Looking forward to the Re:do journey ahead!

This app is AMAZING! Easily one of the most useful and seamless apps you can add to your shop. You absolutely need to have this app in your shop if you're a small business owner because it's just soo helpful! I'm so happy that I decided to give it a try! Top Benefits - streamlines returns, exchanges, etc with a very simple intuitive portal that customers can access via link that you can put anywhere you choose on your site. - no complicated installation. very straightforward - you can offer store credit and upsell by providing customers money or a percentage off if they choose store credit which is so amazing because that means more revenue
- it auto-syncs with your stores policies
- you don't need to worry about shipping labels or anything like that, the app generates everything with the customer directly - you can pre-approve returns and ask customers to upload an image of the product
- you can collect customer feedback about the item their returning
- the opt-in cost for customers is nominal -- $1 - $2
- even when customers don't opt in before purchasing, the portal still handles everything - most, importantly this is FREEEEEEEEEE to the store. No monthly costs, nothing!!! Oh and the customer support is super helpful and timely!

I just downloaded the app today but I must say the onboarding experience was seamless. Max was able to walk me through the process and explain every step of what he was doing. I prefer this method over developers who just take over the installation process and don't explain what they're doing or why they're doing it. I look forward to implementing this app into my store and offering an even better customer experience.

The customer service getting this app set up was AMAZING! I cannot wait to start using this program!

I love this app! Working with Chris to help me get set up was so easy. I used to have Loop and I can't believe I was paying so much when Redo is free! This app is pure gold. I haven't had any issues so far.