Redo
- Tarification
-
Installation gratuite. Des frais supplémentaires peuvent s’appliquer.
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
- Note
- 4,7 (91)
- Développeur
- Redo Tech, Inc
Galerie d’images vedette
Elevate your shopper experience with premium support, returns, order tracking & package protection.
Upgrade to Redo to transform your operations. Ditch old return methods that hurt profits and instead boost your sales and customer loyalty with return coverage and an exchange first experience. Increase customer satisfaction and repeat purchases by providing personalized customer service with AI and self-service flows. Drive customers to branded landing pages and promote upsells through order tracking. Manage your claim process and increase revenue through package protection.
- Elevate your checkout experience with Redo return coverage.
- Reduce refunded revenue and take complete control of your return experience.
- AI customer service in one unified inbox. Both for desktop and mobile app.
- Let customers serve themselves with self-service chat workflows & order actions.
- Turn your order tracking emails into an upsell driving branded experience.
Contient du texte non traduit
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Processus de paiement
- Shopify PDV
- Tapcart
- Rise.ai
- NetSuite
- CommentSold
- Shop Mini
Catégories
Options de retour
Gestion des retours
- Approbations automatisées
- Portail des retours
- Politiques personnalisées
- Articles non retournables
- Délais de retour
- Motifs de retour
- Étiquettes d’expédition
- Suivi des retours
- Notifications par e-mail
- Image de marque personnalisée
- Gestion des remboursements
- Liste noire d’e-mails clients
- Analyses de données
Automatisation des flux de travail
Tarification
Free
Gratuite
Paid labels
Installation gratuite
Pay for return labels, instead of charging customers
Contient du texte non traduit
Tous les frais sont facturés en USD.
Avis (91)
Wow, where to begin? Redo started for us as a return platform. We were previously with Loop. We saved hundreds of dollars a month with that switch. Great! But it doesn't stop there. We were with Gorgias; Redo has a similar platform, which is good enough for us. SAVED MORE MONEY! Now, we are looking at other money-saving opportunities, such as changing from Klaviyo, which everyone knows is ridiculously expensive. They provide excellent IN THE USA, actual person in Google Meet customer service. Every obstacle we have seems to be overcome by their hardworking team. I am lucky enough to have Justin and Austin on my team. Way to go, Redo.
When I first downloaded this app, I had no clue what I was looking at. I sat there thinking, “What is this even supposed to do?” Then came the demo. Next thing I know, I’m deleting six other apps, because this one sorta does everything.
But here’s where it gets really good. We casually threw a question their way—“Hey Brayden, any chance we can use it to handle a pretty specific feature we needed for our store?” Fully expecting the usual, “Sorry, that’s not possible.” Instead, they scheduled a meeting. The next day. And they accommodated the feature. Like, for real.
Ironically, REDO is the actual 2.0 of our store.
Honestly, I’m still in awe.
Massive shoutout to their team: Jackson, Brayden, Paxton, Austin, and Aaron. These guys—absolute rockstars.
My advice is simple: Download, request a demo—you’ll thank me later.
Incredible experience all around. Redo has developed an impressive platform but it is the people that have wowed us. We are looking forward to developing new solutions to improve customer experience together.
Redo is exactly what we've been searching for. A one-stop-shop for all customer service needs from order tracking to returns. Amazing support! Bethany & Susannah helped us get setup and answered any questions we had. A HUGE addition to our store and we're forever grateful.
Warning! This app will break accessiBe which is a crucial app for staying ADA complaint. I found out that if I turn off the app switch in the website settings it fixes the issue and Redo still works fine, so I'm not sure why it's needed.
Other than that, Redo has been amazing and it has even increased our sales.
Assistance
Assistance relative à l’application fournie par Redo Tech, Inc.
Ressources
Ce développeur n’offre pas d’assistance directe en Français.
Développeur
Lancement
25 mai 2020
En vedette dans
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