Redo Free Returns & Exchanges

Redo has changed our post purchase processes for the better. We were with Loop Returns for 3 years, but their system was complex and expensive and required a 12 month contract. Redo is better, no contract, and we have a far better customer experience.

Redo now handles all of our returns, exchanges, warranties, shipping claims in one platform, rather than split between Returns platform, and claims platform, and customer service platform for warranties. With Redo, our customers issues get resolves twice as fast.

The Redo Team was super helpful with implementation. Highly recommend the app.

These guys get it, they're the In n Out, the Costco, the Nordstrom, the Chick-Fil-A - whatever you want to call it - of e-commerce. Nobody does it better & nobody has better customer service. I had a cart issue 1 month in and they pulled their own product off my site and fixed the issue before reinstalling it. Most brands hide problems, but they were honest and helped me up-level - all while being incredibly responsive. Then, 6 months in I had a question on how to optimize a feature, their Director of Sales Jake Norton took the time to personally help me get the answer I needed. Redo takes care of their customers and that's something I've gotta have when my brand is growing 5x YoY. The product is cutting costs for us and driving more revenue & conversions as well. Give me a call if you're debating.

Redo has been a game changer and a huge time saver for me as a small business owner. Easy setup and the Redo team has been great to work with. Not only did redo simplify things on my end, it added value and reassurance from the customer’s perspective as well. Stop manually coordinating returns and get Redo.

We started with re:do back in September and we couldn't be more happy with their app and services! They have helped create a better return, exchange, and now claim process for our customers. The communication and level of service they provide us is outstanding. They welcome new ideas and implement change quickly! They are constantly looking for ways to innovate and improve their app which I have been loving all the newly added features they have come out with. I highly recommend them for your company!

The customer service support for Redo is excellent. After reaching out via chat I received a response in a few short minutes. Harrison was super helpful and able to quickly update what was needed. Thank you Harrison and Redo!