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One thing that I must say about this app and its company is the customer support. I'd give five stars just for that. Adam was amazing in answering my questions in a timely manner. No automatic emails to clutter my mailbox, just a nice email with clear cut instructions on how to fix whatever issues I had.
Besides that, the app is EXACTLY what we needed for our store. Can be customized to be anything that you want it to be. Might need a bit of fooling around (or emails to and from Adam :-)) to get the idea of whats going on, but once you get the hang of it, (which took me less than a day) this app is amazing. Thank You
EDIT:
So, after using this app and needng a ton of custom help, Adam was at his best again! the warehouse I needed to send my orders to is using an entire different system. Adam programmed my entire system from scratch and didnt bat an eyelash. Didnt ask for any hidden support fees or anything. And he is always fixing the minor bugs that the warehouse causes within a couple of minutes!!! I would give a 100 stars if possible...
This app has really revolutionized our Shopify experience! Shopify's download and reporting tools are so limited - the flexibility in getting these reports with a really affordable price has been invaluable. I love being able to set up reports and have a link emailed on a regular basis. The only thing keeping this from being five stars is ability to limit reports by more filtering criteria (we need filtering by note attribute fields)- and for the price - well, let's say it's a five star value, anyway! The customer service has been very responsive - I accused them (in error) of needing a second request from me for some help and got lightning-quick help - late at night, even! The issue I uncovered was fixed the next morning, AND they helped me with my emergency data need in the meantime. Now that is good service!
I've set up a lot of apps lately, and my experience with Xporter's customer support is by FAR the best I've experienced. Prompt, thorough, polite, professional. Couldn't be happier.
Great app! but the most important thing is the great support they offer. If you need an app for any kind of information about your business, this is the app you need. Thanks guys!
Xporter is a fantastic solution for managing data and generating insightful reports that you can't get out of Shopify natively. Scheduling reports has been great for our weekly reporting purposes, and the Modd team has been super quick and helpful with assistance in configuring custom reports. Great addition to any store looking for a more comprehensive view of its data!
Absolutely incredible service!
Cannot thank Anne-Marie and the eShopAdmin team enough for how far above and beyond they went to adapt the app to suit our very specific requirements.
Cannot recommend this enough :)
Thanks again!
Amazing support! They helped me do exaclty what I was trying to do. This was the third app I tried to get the exact export I wanted. This app works!
Very good service. One of their developers worked with us to customize some reports we needed.
Fast response time, and they got the job done.
Will continue using their services.
Respect.
Everything works fine now :)
Thanks for your help. Had some trouble in the beginning but that is solved now.
Hello, I sincerely apologize that you had a poor experience. As discussed, the template we successfully created for you used fields from a third party app. After the template was built, the names of those fields were changed without updating the Xporter template. Our support attempted to explain the issue, not to make excuses. I am happy we were able to get you back up and running and hope that going forward you will have a better experience.
This application does exactly what we required to send out files in an XML format to a SFTP. Jason was the one to help also set up the particular file structures and guide me into what I will need to be changing in order to do so.
He is very professional and always able to help answer any questions! really recommend this app.