Yanet: Retail Barcode Labels
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Extremely useful app. Allows quick generation and printing of barcode labels. I recommend it
I cannot find where to unsubscribe. They continued to charge me even though I had uninstalled the app. So frustrating!
Hi The Real Treasure Chest,
Firstly, we are so sorry for any inconvenience you had :(
Regarding your request, we have checked into your case and see that you had uninstalled/unsubcribed the app on Dec 6th, 2023 but still got charged for the previous subscription renewal on Nov 25th, 2023.
For this case, we have checked with Shopify Team and it seems that the invoice was already generated prior the merchant uninstall the app (which was 12 days before you uninstalled the app), then the refund is not processed by Shopify.
Please check this article here for more details: https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps
Our app doesn't relate to the Shopify refund process and we won't totally charge any fee for for the next renewal subscription after you unsubcribe.
If you have any more questions on this matter, please feel free to contact back to us at support@yanet.io and we would love to support you more.
All the bests,
Yanet Support Team
So good. Some other shopify apps I have used print sheet labels without correct margins, rendering them useless. Yanet allows me to set the correct margins and padding and create the right template to print for whatever label sheet I have. Thank you!
This app is a game changer
I installed the App because it was built for Shopify and had a free plan. I had some questions about using the Barcode generator and EAN's in general and used the chat bot. Alice was totally on it and answered all my questions with great clarity and very quickly. She then walked me through the process of generating new barcodes, which was extremely easy to understand and carry out. A great little App that has been very useful, informative and above all easy to use and time efficient. Excellent A+++
You know how hard it is to set this stuff up, everything takes longer then you expect. I had to fix a lot of things to get my bar codes working but Yanet chat customer service was right there with me. For example my UPC code was not entered correctly in Shopify, we were sending screen shots back and fourth. I really appreciated the support, many online companies (Etsy) provide no support. I highly recommend this APP. Now let's see how we do on Amazon
This app is a disappointment, when you want to print multiple labels at once it gives you consistently errors... reached out to support multiple times without success.. stay away
Best one for shopify yet
Amazing customer service by Alice. She was able to patiently and quickly assist me in getting set up and answering all my questions diligently.
merci c'est super