Yanet: Returns and Exchanges
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Great customer service, I had a few needs to get started and Alex was very helpful and quick to accomplish it all.
Thank you Tracy. You gave me a great support !
Great user experience
Yes, it is very useful. They provide me with very useful functions for free.
the customer submits a picture a proof that the product is in same condition but it just won't show in the form! its been days and no one fixes it!
Dear Euphoria Denims,
Thank you for your feedback regarding the issue of picture not showing up in the form. We sincerely apologize for the inconvenience this has caused you.
We understand how important it is to have a smooth ordering experience, and we're pleased to inform you that the problem has been resolved! Our team has worked diligently to fix the glitch and now the picture are saved into the request form.
We truly value your feedback, as it helps us improve our services. If you encounter any further issues or have any questions, please don’t hesitate to contact us at support@yanet.io.
Thank you for your patience and understanding!
Best regards,
Yanet Support Team
Anita helped a lot to setup the app. Amazing one!
I recently had the pleasure of interacting with Alex from the Yanet Return Portal support team, and I couldn't be more impressed. Alex was incredibly helpful, patient, and knowledgeable. He guided me through the return process setup with ease, making it completely hassle-free. His professionalism and friendly demeanor made the entire experience pleasant. Thank you, Alex, for your outstanding support!
Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!
Featureful and easy to use. Customer support is great. Alex from the team was helpful is resolving queries
The app is quite successful. The support team on live chat is helpful. I continue to use it.