Yanet: Returns and Exchanges

I rarely leave reviews, but I had to share my incredibly positive experience with App Yanet, and especially with Alex.

First off, it's truly remarkable how great and helpful this app is, especially considering it's free! It offers so much value and has genuinely assisted me in numerous ways. While it's already fantastic, I'm excited by the potential for even more updates and features that could be added in the future.

What truly sets this experience apart is the outstanding support from Alex. Whenever I've had an issue or a question, Alex has been incredibly helpful and responsive. It's clear they are really reasonable and genuinely understand my questions, providing clear, concise, and effective solutions every time. This level of dedication and understanding is rare and highly appreciated.

Thank you, Alex, for making App Yanet an even better experience!

Great support & helpful app

I had a few technical concerns while setting up redirects and 404 fixes, but Alex from the support team was incredibly kind and responsive. Even though my store didn’t exactly meet all the requirements at first, Alex went the extra mile to help and make an exception. His thoughtful approach and clear communication made everything easier. I truly appreciate the support — thank you, Alex!

Smooth Returns + Excellent Support!

Yanet: Returns and Exchanges has made handling return and exchange requests on my Shopify store so much easier. The interface is clean, and the setup was straightforward — exactly what I needed to simplify my post-sale process.

A special shoutout to Alex from the support team! He was incredibly responsive and helpful when I had a few setup questions. He guided me patiently and made sure everything was running perfectly. Truly appreciate the excellent customer service.

If you're looking for a reliable, free returns app with solid support, I highly recommend Yanet!

I was looking for an app to handle returns for our customers, and after a lot of searching, almost all the apps were paid. But to my surprise, this app offers the same features as the paid ones.

The app is truly excellent, and the customer support is also outstanding and very fast.

So, thank you very much!

Using this app made returns & exchange VERY easy.
Alex from Yanet Support is also super quick, and give a define answer, with out asking too many questions and not wasting time. amazing so far!

Outstanding Support from Alex at Yanet!
We recently needed assistance with the returns and exchange plugin, and Alex from Yanet went above and beyond to help us. His response time was quick, It's rare to come across such dedicated support these days, and Alex truly made the experience seamless.
Highly recommend both the plugin and the amazing support team behind it—especially Alex!

I've checked several similar apps, but I was surprised that the app provided almost everything for free.

And when I asked the question via chat, the support guy - Alex was super quick in his response and helpful.

I couldn’t be more impressed with the support I received from Alex at Yanet. I had a few custom requests and expected it might take some time, but Alex responded and delivered exactly what I needed within minutes! Super professional, incredibly efficient, and genuinely helpful throughout the whole process.

If every customer support experience were like this, the world would be a better place. Thank you, Alex, for going above and beyond—you made my day!

I had to switch from another app that was not supported anymore and i just love this app and the customer service provided. quick and efficient. Very easy to set up and the team answered every question for help promptly. I hope this will meet our needs. Will report back with an update

I had a query regarding the app and reached out to the support team. I was assisted by Alex, who was extremely professional, patient, and helpful throughout the entire process. Not only did Alex understand my issue quickly, but they also resolved it in a timely and efficient manner.

The way Alex handled the situation truly reflects the commitment this app team has towards customer satisfaction. The support was smooth, clear, and reassuring. Thanks to Ales, everything is now working perfectly!

Highly recommend this app — both for its functionality and the amazing support behind it.