Yanet: Returns and Exchanges
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Yanet has been a lifesaver for my store’s return process! The app is super easy to use, both for me and my customers. I love how everything is automated, from approvals to emails—it saves me so much time. Plus, it’s customizable, so it matches my store’s vibe perfectly. Alex is also amazing—quick and helpful whenever I need them. If you want a hassle-free return system, I highly recommend Yanet!
One of the best apps for return/exchange. The customer service is outstanding. They respond quickly and are able to suggest good options for the problem being faced. Thanks again
Excellent app in it's simplicity! Does exactly what it says. I did have a question today and Alice at support was prompt in telling me how to change the text I wanted to change. Thanks, Alice!
the customer submits a picture a proof that the product is in same condition but it just won't show in the form! its been days and no one fixes it!
Dear Euphoria Denims,
Thank you for your feedback regarding the issue of picture not showing up in the form. We sincerely apologize for the inconvenience this has caused you.
We understand how important it is to have a smooth ordering experience, and we're pleased to inform you that the problem has been resolved! Our team has worked diligently to fix the glitch and now the picture are saved into the request form.
We truly value your feedback, as it helps us improve our services. If you encounter any further issues or have any questions, please don’t hesitate to contact us at support@yanet.io.
Thank you for your patience and understanding!
Best regards,
Yanet Support Team
This app is excellent for what it offers. A few things that could be improved include The email notification, as it is a bit hard to set up. More Return and Refund Method options, like store credit, flat rate return fees, etc.
While there is room for improvement, it has all the basics to manage returns and exchanges for your shop. Great app!
Pretty good app to maintain returns and exchanges. Not to mention great support from Alex. Worth it considering the app being free.
Great App! made it so easy to set up and customer service is unmatched! Thankyou Alex for helping me out!!
Great App made it so easy to set up and customer service is unmatched! Thankyou Alice and Alex for helping me out!!
Great app and great features, keep developing, thanks!
great app and management team really friendly helps you through every step