Yanet: Returns and Exchanges

Yanet: Returns and Exchanges

Avaliações (58)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 9% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
27 de novembro de 2024

Eine wirklich gute App und ein toller Support .
Das einzige was noch fehlt ist eine komplette Übersetzung für Kunden aus Deutschland . Teilweise kann man dass ganze selber übersetzen , der support konnte mir da gut helfen.
Preis / Leistung ist top
Ich hoffe , dass die App gut an Kunden gewinnt , aber die aktuellen Bestandskunden wenn die App mal kostenpflichtig wird wirklich einen guten Preisnachlass bekommen. Mit freundlichen Grüßen

Mein Shop
Alemanha
24 days usando a aplicação
1 de outubro de 2024

Die App erfüllt ihren Zweck und ist auch noch gebührenfrei. Die Optik wirkt leider noch recht schlicht und die eine oder andere Änderung muss über den Support erfolgen. Der Support ist jedoch sehr hilfsbereit und freundlich. Im Großen und Ganzen kann nich die App weiterempfehlen.

Old Money Clothing Germany
Alemanha
12 days usando a aplicação
22 de julho de 2024

It is easy to set up and use. I like the flow of it. I give it four stars because I can not seem to remove the return to store option. I do not have a physical store and there is no point for me to have that option on there. Also, I wish there was a way to get a return label configured into the app. I have to create a separate return in Shopify to generate the label. It would also be great if an invoice can be created for them to pay for the difference on an exchange in the return portal. I do not know if I do not have something set up or not to do this. However, it would be wonderful to have these steps.

Dahlia Boutique
Estados Unidos
11 months usando a aplicação
18 de outubro de 2023

Works as expected which for a free app is a WOW! Factor. However, for whatever reason, the app doesn't allow multiple items to be 'Returned'. Admin has to select each item individually in an order and create multiple returns (e.g. if 4 line items are present, each will have it's own return) which is very surprising.

Would have given it 5 stars if not for this little detail missing.

TLDR: Cannot process return in a single ID, if there are more than 1 line items in an order.

JodiaBaAzar.com
Paquistão
About 1 hour usando a aplicação
6 de outubro de 2024

Miss Hui
Índia
About 1 hour usando a aplicação