yayloh | Returns & Exchanges

yayloh | Returns & Exchanges

Preços
A partir de $90/mês
Classificação
5,0 (12)

Automate your return flow. A great return experience can increase customer lifetime value.

A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty.

A branded return form streamlines the process for customers to submit return and exchange requests, ensuring a consistent brand interaction. It extends to managing international returns, collecting valuable data to minimize returns, and re-engaging dissatisfied customers. Our back office automates refund and store credit processing, saving your support team time. This automated process reduces customer support calls, fostering customer loyalty. mais
  • Self service digital return form, fully customisable to your brand guildelines.
  • Automated return confirmation email including return labels and custom invoices.
  • Fully branded return tracking page to cut "Where is my return" calls.
  • Return management platform to process refunds & store credits faster than ever.
  • Reconciliation with the warehouse and refund rules set-up for more automation.

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Postnord, Colissimo, DHL, Mondial Relay, Zendesk, Gorgias

Opções de devolução

Reembolsos automáticos, Reembolsos manuais, Trocas, Substituições, Devoluções em loja, Códigos QR, Cartões de oferta, Crédito de loja, Código de desconto

Gestão de devoluções

Aprovações automatizadas, Portal de devoluções, Períodos para devolução, Motivos da devolução, Multilingue, Etiquetas de envio, Rastreio da devolução, Notificações por e-mail, Gestão de reembolsos, Análise de dados

Preços

As taxas externas poderão ser faturadas por Tectry Software ab, em separado da sua fatura da Shopify. Saber mais

Start Bright

$90 / mês

  • Branded Digital Return Form
  • Automated exchanges
  • Email Notification
  • Shipping Label Generation
  • Dashboard
  • Analytics Platform

Grow Smarter

$250 / mês

  • All in Start Bright
  • Return Tracking Page
  • SMS Notification
  • Refund fee deduction rules
  • Prioritized Support
  • Advanced Branding

Scale Faster

$490 / mês

  • All in Grow Smarter
  • Full automation based on return status
  • Multiple warehouse set up
  • Advanced return fees based on carriers
  • Account Manager

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (12)

Avaliação geral
5
Pontuação por nível de classificação
  • 100% das classificações são de 5 estrelas
  • 0% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 0% das classificações são de 1 estrelas
21 de outubro de 2024

There were several reasons why we chose Yayloh as the new return solution for Framsport.no. It was very important for us to be able to shape our return solution according to our wishes and needs, and Yayloh has facilitated this throughout the process. Yayloh also had integrations with all the systems we use and possesses excellent knowledge of how these systems interact. Additionally, it was crucial for us to streamline the return process for both our employees and our customers, as well as to gain more and better insights into return data. Yayloh has checked all these boxes.

We highly recommend Yayloh as a return solution!

Framsport
Noruega
4 months usando a aplicação
23 de janeiro de 2024

We've incorporated Yayloh into our operations for a few months now, and I must express my amazement. It not only streamlines our processes, saving us considerable time, but also ensures customer satisfaction with its user-friendly return form. The hands-on customer service promptly assists us whenever needed. I highly recommend it!

GOATLANE
Suécia
9 months usando a aplicação
29 de fevereiro de 2024

We highly recommend Yayloh.

Overall, Yayloh's capabilities in analysis and statistics and commitment to customer service contribute to a reliable returns service. With Yayloh, customers can expect a professional and efficient handling of their returns.

Thank you for your diligent analysis and customer-focused service.

MediumTall
Noruega
8 months usando a aplicação
9 de fevereiro de 2022

We use yayloh to manage, handle and collect data on our returns. One of the most crucial parts of the platform, for us, is data analytics; it helps us understand the reason behind every return and adjust our product accordingly to reduce the return rate.

Nocs Design
Suécia
Almost 2 years usando a aplicação
10 de novembro de 2022

Yayloh is definitely a big improvement from our previous manual process. Our customer service has saved a lot of time managing returns. The solution is simple to set up and very intuitive to use, and our entire team quickly got the grips with the solution.
It has been very well received by our customers, as they can now process a return with just a few clicks and monitor the progress of the return via a live tracking page. 100% recommend!

le gramme
França
Over 1 year usando a aplicação

Assistência

Tectry Software ab pode responder a qualquer pergunta que tenha sobre yayloh | Returns & Exchanges.

Programador

Tectry Software ab

Armegatan 5, SOLNA, 17169, SE

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

22 de outubro de 2021

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