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2025年1月12日

The app can't be opened, and the website is down. It seems that the owner may have run off.

ycarpart
中華人民共和国香港特別行政区
アプリの使用期間:6ヶ月
Capacity Web Solutions Pvt Ltdが返信しました 2025年1月16日

Dear,

I hope you're doing well.

I wanted to confirm that the website (https://ycarpart.com) and the app are running smoothly on our end, and there are no reported issues with the server. Our team has verified that everything is functioning correctly.

You can see the video, which was recorded directly from the front-end of your website - https://ycarpart.com, demonstrating that everything is working as expected: https://www.awesomescreenshot.com/video/35599456?key=4f7db1148b93192eaf00e305da6fe434

It appears that the issue you are experiencing may be related to your ISP. It’s possible that your Internet Service Provider has blocked access to the website/server, which is why you're encountering difficulties.

Here are a couple of potential solutions you can try:

(1) Switch to a different ISP.
(2) Use a mobile network to access the site.
(3) Consider using a VPN to bypass any restrictions imposed by your ISP.

I also wanted to mention that I've replied to your previous emails but have not received a follow-up from you after the first response. Please let me know if there's anything else I can assist you with or if you need further clarification on this matter.

In conclusion, the issue is not on our end; it appears to be related to your ISP. Please check with them to resolve the matter.

Thank you for your understanding. We’re here to help if you need any further support.