レビュー (449)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の1%は4つ星です
  • 評価の1%は3つ星です
  • 評価の0%は2つ星です
  • 評価の2%は1つ星です
2021年7月19日

The app needs a lot of improvements, I guess with time it will be better. The support team until now did not fix any of my issues. the app has bugs that need to be fixed and it is not mobile optimized either. when adding options from swatches, prices are not updated in the cart which will cause you to lose money, so my advice is to check every option and how it functions before customizing the rest of the products. customization as well does not show in the sliding cart so customers will just have to figure things out till they reach checkout.

NEAT BEAUTY® LTD
イギリス
アプリの使用期間:1日
YMQが返信しました 2021年7月19日

I'm sorry for the inconvenience.

It is difficult for product options apps to be compatible with all themes. The problem you mentioned is caused by the incompatibility between the app and your theme. Our developers have contacted you many times and need you to provide your theme files to achieve perfect compatibility for you (this is free).

When you reply to us what the subject file is, it is already early in the morning. We didn’t have to respond to you in time, we are very sorry!

We have already sent an email to contact you again. There is a detailed introduction and screenshots to tell you what a theme file is. I hope you will contact us after you receive the email. We will serve you as soon as possible!

2021年9月13日

Have not had time to test all the features of the APP yet, but so far so good. However, the speed and efficiency of support from this team is OUTSTANDING! They attended to two display anomolies with my theme so quickly, I could hardly believe it (within minutes). Well done.

fourwalls.biz
南アフリカ
アプリの使用期間:約1時間
2022年1月25日

Not great UI - save button not clear.
No ability to assign images is a let down, as is not being able to select multiple options from a single dropdown menu

Seal Medical
イギリス
アプリの使用期間:約21時間
YMQが返信しました 2022年1月25日

Hi,

I'm very sorry to trouble you.

Did you encounter any problems while using our app?

Do you want to use the "condition" function of our app to implement more drop-down functions after selecting a drop-down?

You can tell us the problems you encounter, we will help you solve the problems you encounter, and we can also record videos for you according to your business to help you quickly get started with our app.

Best wishes!

Ymq app

2022年7月6日

This app is awesome, but the customer service is GREAT ! Very prompt replies and they worked swiftly to resolve my problem.

BESTIER WOOD
中国
アプリの使用期間:42分
2023年5月12日

Quick and fast customer service! Had an issue with the prices for each variant not populating. The problem was resolved in less than 10 minutes. Best option variant ever!

UCarPart
中華人民共和国香港特別行政区
アプリの使用期間:25分
2022年2月13日

I'm having a trouble first but I emailed them and they answered pretty fast. Has more functionality as I go along with it. Thank you so much! Love it!

Squisheen UK
中国
アプリの使用期間:14分
2022年4月8日

This is very helpful app for product variations.
how to contact on customer support if we can face any issue regarding received order?

thezirconstudio
パキスタン
アプリの使用期間:1分
YMQが返信しました 2022年4月8日

We have sent an email to your email, if you do not receive it, you can email us with your specific questions, this is our email: ymq.cool@foxmail.com

2022年3月13日

After i delete this apps, it cause my shopify got a lot coding problem..it keep show my prompt page on shopify

vestlit
シンガポール
アプリの使用期間:3分
YMQが返信しました 2022年3月13日

We checked the cause of the problem, this is not caused by our app.
From the design of the app, it is never possible to have such low-level errors.
We have served tens of thousands of Shopify business, everyone did not encounter such problems, so we think that this comment is to smear, it is unfair.
The merchant uninstalls the app after installing the app. Then I left this comment. We think this is fair.

2023年11月6日

Fine Jewellery By Colette
カナダ
アプリの使用期間:12ヶ月