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Excellent customer service and app. I ran into some struggles with creating a product listing. Not their fault, just my inability to lack of knowledge. They were quick to respond by email and were able to help me create exactly what I was looking for. Definitely recommend if you are looking for ways to customize your listings!
I am updating this review because they helped us identify the problem which was coming from another app and kept supporting us until the problem was resolved ! Amazing team and amazing support.
I recommend reaching out to them, they will assist you, stay with you until you are satisfied.
Thank you Ymq Team !
Hi,
We are very frustrated to receive your comment, which we think is unreasonable. We have been working hard to help you solve this problem from beginning to end, but this problem is indeed not caused by our app.
Even though this problem is not caused by our app, we are still happy to provide you with a video for you to contact other app developers.
There is a bug in the discount calculation allocation code in the shopify discount function of the discount app, which caused this problem, not the problem caused by our app.
Our team never shirks responsibility, we will only tell customers the true situation of the problem in a realistic way.
If it is our problem, our technical department will update the code to solve the problem. If it is not our problem, we will also try our best to help merchants find the cause of the problem and provide merchants with some test videos to facilitate stores to feedback the problem to other app teams. This is the quality of service we dare to guarantee.
You can give the problem you mentioned to anyone who understands shopify technology, and our promise will stand the test.
Best wishes!
ymq app
Best product options app I have tried.
It is both powerful / flexible and cost effective
Also is compatible with YMQ slidecart.
Any other product options app and slidecart app I used together would always have bug issues
This solves that problem.
This app is perfect; it covers all possible types of variants. The support team is responsive and proactive—they made several adjustments for me when the app conflicted with other apps in my theme. If it’s not working as you want, just reach out to them, and they’ll fix it the same day.
⭐️⭐️⭐️⭐️⭐️ Excellent App with Outstanding Support!
I've been using the YMQ app on my Shopify store, and it's been a game-changer. The app functions smoothly and integrates seamlessly with my theme. It’s versatile, easy to customize, and adds great value to my store’s functionality.
What really stands out is their support team—super helpful and responsive! They assisted me promptly with customization requests and provided clear guidance whenever needed. Highly recommended if you're looking for an app that works well and comes with reliable support.
Great app - lots of options, far beyond what's possible natively in Shopify.
The conditional logic feature is excellent, makes options and pricing highly customisable.
Support team are extremely quick to respond and solve issues straight away.
The takes some learning to get everything right since it can be very temperamental in the settings, but the promptness of the support balances this out. I've had several issues and they are always very helpful in helping me pin down the issues.
Perfect App, Perfect Customer Service!
アプリに問題を発見したのでサポートにメールで問い合わせると、比較的短時間で修正対応してくれました（英語でのやりとりです）
This software has provided me with great help, shortened the time to upload products, and saved me a lot of time, it is really great, don’t miss this product if you need to implement products with multiple variables.